Specific key messages tailored to DSPs
Digital service providers must ensure their payroll and software products support employers to meet their Payday Super payments as of 1 July 2026.
Are your products upgraded to support the updated SuperStream standard?
- Your products must support the updated Contribution Standard, including new data fields, error messages, and validation rules.
- Enhancements include standardised error codes, support for faster payments through the New Payments Platform (NPP), improved updates to fund information through the fund validation services, and the new member verification request (MVR) message.
- Your systems must handle increased contribution frequency and higher transaction volumes.
Enable STP reporting of qualifying earnings (QE) and super liability
- As of 1 July, employers must report both qualifying earnings and super liability in Single Touch Payroll (STP).
- Qualifying earnings includes ordinary time earnings, all commissions, salary sacrifice, and payments to workers under the extended definition (such as independent contractors paid mainly for their labour). DSPs must support correct mapping for these scenarios.
- You must enable the qualifying earnings field (code Q) in STP and ensure your products distinguish qualifying earnings from industrial super amounts.
- You should provide clear instructions for employers on how to map pay codes for all employee types (including under 18s, irregular hours workers and salary-sacrifice arrangements).
- Reporting for contractors remains voluntary in STP, however if an employer chooses to report in STP for contractors they must also include qualifying earnings and super liability.
Surface clear error messages and provide guidance on how employers fix mistakes
- Employers must fix errors immediately to ensure payments are received by an employee's fund within 7 business days after payday.
- Your product must clearly surface contribution errors and return codes so employers can act quickly.
- Employers need to know where errors will appear (in-product, portal or through the clearing house). Make this clear.
- Provide guidance explaining common employer mistakes and how to correct them (for example incorrect USI, invalid member number, inactive ESA, mismatched ABN or incorrect amounts).
- Support employers in understanding what happens if a payment is rejected and what steps they must take next.
Support member verification request (MVR) functionality
- MVR will allow employers to validate member details before paying a contribution, reducing errors.
- Your products must support MVR messaging, including sending and receiving MVR responses.
- Employers need clarity on how to access MVR within your product and how to interpret MVR outcomes.
Support appropriate payment channels, including NPP
- NPP is a faster payment channel that reduces timing risk for employers.
- Your product must clearly communicate whether
- you support NPP
- employers must opt in to use NPP
- NPP differs between your payroll and clearing house solutions
- If you can’t support NPP, you must provide realistic settlement timeframes for BECS or direct debit.
Communicate readiness and required actions to employer clients
- Employers need clear information on when your updates will be released and what they must configure.
- Provide practical guides, FAQs and help articles on QE mapping, MVR, error handling and payment timing.
- Ensure employers understand which parts of the rollout are automated and which require their action.
Newsletter or magazine content
Headline
Super is now paid for each payday
Your systems are vital in supporting more frequent super payments.
Article
Supporting super payments each payday
With employers paying super for each payday, your systems are vital in making it happen.
Your products should be updated for all employers to report qualifying earnings, be compliant with the updated SuperStream contribution standard, handle the volume and speed of transactions, and support employers to pay super
more frequently.
If you’re not ready and need more information, visit softwaredevelopers.ato.gov.au/PaydaySuperExternal Link for more information.
Social media content
Employers are now paying super for each payday, and they need your systems to do it.
If your systems aren’t ready, or you need information, visit softwaredevelopers.ato.gov.au/PaydaySuperExternal Link
Employers are now paying super for each payday, and they need your systems to do it.
If your systems aren’t ready, or you need information, visit softwaredevelopers.ato.gov.au/PaydaySuperExternal Link
X
Employers are now paying super for each payday, and they need your systems to do it.
If your systems aren’t ready, or you need information, visit softwaredevelopers.ato.gov.au/PaydaySuperExternal Link