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Information about the SuperMatch web service. SuperMatch enables APRA-regulated funds to consolidate member accounts.

Last updated 4 August 2020

The SuperMatch service gives superannuation fund trustees access to details of active super fund accounts, including lost or ATO-held accounts.

This helps super fund trustees with the consolidation of super accounts for their members.

We control access to the SuperMatch service which is available to trustees of:

  • Australian Prudential Regulation Authority (APRA) regulated funds
  • approved deposit funds
  • retirement savings account (RSA).

Find out about:

Conditions of use

We make SuperMatch available on the basis that trustees comply with the terms and conditions of use, current at that time of use.

We may alter these terms and conditions of use at any time. When this happens we will send you notification before the terms and conditions change.

The terms and conditions of use for the SuperMatch service include the SuperMatch user guide. They must be read in conjunction and all requirements in both the terms and conditions of use and user guide must be complied with.

See also:

What SuperMatch provides

SuperMatch can provide a list of super fund accounts, including lost member accounts and any ATO-held monies belonging to your existing members or individuals who are joining your fund. It provides information about:

  • all active accounts held by that member
  • all categories and amounts of ATO-held super, including      
    • super guarantee
    • super holding accounts (active and inactive)
    • super co-contribution
    • low income super contribution (LISC)
    • low income super tax offset (LISTO)
    • unclaimed super money (resident and former temporary resident).

Explicit consent from members and individuals

You must obtain explicit consent from a member or individual joining the fund before conducting a SuperMatch search. When obtaining a member's consent, we recommend providing clear guidance, so they understand what they are consenting to.

You must also obtain consent to use their tax file number (TFN) if you will be transferring any found ATO-held monies as part of a SuperMatch request.

Where consent is stored for bulk or annual searches on behalf of an individual, you must inform them of the details involved in the storing of consent and how they can withdraw their consent in the future, should they choose to do so.