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Your rights

Last updated 3 March 2016

It is important that you are aware of your rights and obligations when dealing with the Tax Office. These are explained in the taxpayer's charter, along with the service and other standards you can expect from the Tax Office. To view the taxpayers' charter, visit our website at To get a printed copy of the Taxpayers' charter – what you need to know (NAT 2548), phone our distribution service on 1300 720 092.