You can either:
- print this form by selecting the Print button on the form, complete it by hand and post it or fax it to us
- fill in the form on screen and either
- email it to us by selecting the Email button
- print a copy by selecting the Print button and post it or fax it to us.
Note: Make a copy of your application for your own records before you send it.
If you are posting your completed application, include any attachments and post it to:
Australian Taxation Office
PO Box 1032
ALBURY NSW 2640
You can fax your application and any attachments to 1300 130 900.
You can send your completed application by email, by using the Submit by email button, or emailing us at HELA@ato.gov.auThis link opens in a new window.
Warning: You should be aware the internet is not always a secure environment. By pressing submit, this form will be sent to the ATO via email. We don’t control the path of inbound/outbound emails so the privacy of personal information sent by email can’t be guaranteed. Instead you may wish to print and mail or fax the request to us.
Note: If you have emailed your application, we may contact you by email to request further information. We will identify the parts of the application that are incomplete or additional documents we require.