More information

For more information about DASP:

• visit ato.gov.au/departaustralia
• contact us by phone
  • on 13 10 20 between 8.00am and 6.00pm Monday to Friday if you are in Australia
  • on +61 2 6216 1111 between 8.00am and 5.00pm Monday to Friday (Australian Eastern Standard Time or Eastern Daylight-saving Time) and ask to speak to Superannuation enquiries if you are outside Australia
  • if you don't speak English well and need help from the ATO, phone the Translating and Interpreting Service on 13 14 50
  • if you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS) on the numbers listed below:
    • TTY users, phone 13 36 77, and ask for ATO number you need
    • Speak and listen (Speech-to-speech relay) users, phone 1300 555 727 and ask for the ATO number you need
     
   
• email us at DASPmail@ato.gov.au
  • If you email us, you should provide your:
   
• full name
• date of birth
• email address and telephone number
• passport country
• passport number
• tax file number (TFN) – this is optional; however supplying it assists in locating your account and processing your request
• last Australian address
• super fund name (if known)

Note: Email is an unsecure channel and may take up to 28 days for you to receive a response.

• write to us at:
  
  Australian Taxation Office
  PO Box 3100
  Penrith  NSW  2740
  Australia
• Visit Department of Home AffairsExternal Link – for more information about visa cancellation and Certification of Immigration Status.