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  • More information

    For more information about DASP:

    • visit ato.gov.au/departaustralia
    • contact us by phone      
      • on 13 10 20 between 8.00am and 6.00pm Monday to Friday if you are in Australia
      • on +61 2 6216 1111 between 8.00am and 5.00pm Monday to Friday (Australian Eastern Standard Time or Eastern Daylight-saving Time) and ask to speak to Superannuation enquiries if you are outside Australia
      • If you don't speak English well and need help from the ATO, phone the Translating and Interpreting Service on 13 14 50
      • If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS) on the numbers listed below:
        • TTY users, phone 13 36 77, and ask for ATO number you need
        • Speak and listen (Speech-to-speech relay) users, phone 1300 555 727 and ask for the ATO number you need
    • email us at DASPmail@ato.gov.au
      • If you email us, you should provide your:
    • full name
    • date of birth
    • email address and telephone number
    • passport country
    • passport number
    • tax file number (TFN) – this is optional; however supplying it assists in locating your account and processing your request
    • last Australian address
    • super fund name (if known)

    Note: Email is an unsecure channel and may take up to 28 days for you to receive a response.

    • write to us at:

    Australian Taxation Office
    PO Box 3100
    Penrith NSW 2740
    Australia

    Last modified: 19 Mar 2019QC 16612