Other payment details

Payment reference number

Your unique payment reference number (PRN) ensures your payment is credited to the correct account. A PRN may also be called an EFT code (electronic funds transfer code).

You'll have different PRNs for different types of tax, for example, one PRN for income tax and one PRN for activity statements. Make sure you use the correct PRN for the type of tax you're paying.

Using an incorrect PRN could result in delays to payments being credited to your account and unnecessary debt collection activity.

Once you have the correct PRN, you'll be able to make your payment.

How to find your PRN

You can use our online services to find your PRN.

Individuals and sole traders

Log in to your myGov account linked to the ATOExternal Link and select Tax > Accounts > Summary.

Individuals – payment reference number

Businesses

Log in to Online services for businessExternal Link and select:

• Accounts and payments from the menu
• Payments
• BPAY or Other payment methods.

Businesses – payment reference number

Registered agents

Log in to Online services for agentsExternal Link and select:

• Client summary page
• Accounts summary
• Payment options.

Registered agents – payment reference number

Alternatively, you can:

• obtain your PRN from ATO notices or payment slips
• ask your tax agent
• phone 1800 815 886 between 8:00 am to 6:00 pm, Monday to Friday.

Payment slips

You'll need a payment slip to pay in person at an Australia PostExternal Link office or by mail.

Make sure you have the correct payment slip for the account you want to pay.

Find out about:

• Printing a payment slip using online services
• Ordering a payment slip to be posted
• If you don't have a payment slip.

Printing a payment slip using online services

If you are:

• an individual taxpayer, payment slips are generally available on your notice of assessment or statement of account
• a business taxpayer, you can print a payment slip using Online services for businessExternal Link
  • select Accounts and payments from the menu, then Accounts summary
  • choose the account required, then click Payment options
  • select BPAY or Other payment methods
  • select Print-friendly version to print the payment slip
• a registered agent, you can use Online services for agentsExternal Link to print a payment slip for your client
  • go to the Client summary page
  • select Accounts summary
  • select Payment options.

Ordering a payment slip to be posted

You can order a payment slip to be posted out to you. If you are:

• an individual taxpayer, phone 13 28 61 to order an ATO notice with an income tax payment slip. You'll need your tax file number (TFN) to use this service.
• a business taxpayer, phone 13 28 66 to order an activity statement with payment slip. You'll need to have your Australian business number (ABN) and be an authorised representative of the business to use this service.

Before we can access your account, we must establish your identity.

If you don't have a payment slip

If you are paying by mail and don’t have a payment slip, you must include the following details with your payment to avoid unnecessary delays to payments being credited to your account:

• full name
• address and phone number
• account identifier, for example
  • tax file number (TFN)
  • Australian business number (ABN)
• payment type, for example
  • activity statement payment
  • income tax payment.

Card terms and conditions

Card payment fee

Card payment fees do not apply when you use your debit card for payments.

Fees apply to payments made with other cards. The fee:

• is a percentage of the amount being paid, based on the type of card
• is equal to the fee we incur from our bank
• will be reviewed from time to time and may change
• is not part of your ATO debt
• is not subject to goods and services tax (GST)
• may be a deductible expense based on your circumstances.

On your bank statement, your payment and card fee will appear as a single transaction.

Card payment fees

Card type	Fee
American Express	1.45%
MasterCard – international	2.01%
MasterCard – domestic credit	0.92%
Visa – international	2.01%
Visa – domestic credit	0.96%

Before you finalise your payment, you'll be advised of the total amount including the fee.

Card payment receipts

When you pay using any of our card payment services, we'll give you a receipt number.

The payment details will be displayed on your card statement as 'ATO payment'.

Card payment refunds and reversals

If you need a refund of an incorrect payment or overpayment made from a debit or credit card, it can only be returned to the same card it was made from.

Card payment details

When you pay by card using ATO online services or Government EasyPay, you need to provide details, such as your:

• card verification code (CVC or CVV)
• billing address, and phone number or email that is registered with your financial institution.

The financial institution that issued your card may also request additional information. This could include:

• answering security questions
• entering a one-time pin
• using fingerprint or facial recognition verification.

This information will be matched with details your card issuer holds but it will not be stored by us.