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System-related questions

Last updated 18 June 2015

Can I use myTax from work, a library, a café, and the like?

Yes. If you are eligible to use myTax, you can log into myGovExternal Link and lodge your return from a device in any location where there is access to the internet.

For your own security, if you are using a computer or device in a public place, make sure:

  • your personal information cannot be seen by others
  • you log out of your myGov account when you are finished.

Like e-tax, do I have to use a laptop or personal computer?

No, you can use myTax on a tablet, smartphone or any computer.

How is myTax different to e-tax?

Fewer screens

You can personalise your myTax return – only completing those parts of the
tax return that are relevant to you. This makes the process shorter and easier.
MyTax 2015 is suited to people with simpler tax affairs. MyTax 2015 is not for
people with less common types of income, deductions and tax offsets.

E-tax on the other hand, is a complete tax return to cater for any individual with
even the most complex tax affairs. E-tax can be longer and more complicated.

Fully online product

MyTax is fully online. You can use it on a tablet, smartphone or any computer.
E-tax needs to be downloaded and installed and can only be used on a PC or Mac.

Is my information secure when using myTax?

Yes. Our online services provide you with an interactive and secure way to access information, services and functions. Find out more at online security.

What are the system requirements for myTax?

There are no special system requirements for myTax. You access it online and do not have to download it. As long as you have access to the internet, you can use myTax from any computer, tablet or smart phone.

You may experience issues if you are using an old version of Internet Explorer.
We suggest you update your browser to a newer version. Additional troubleshooting information is available here.

Is myTax accessible and suitable for the vision impaired?

We developed myTax with accessibility in mind, and we are working towards making if fully WCAG 2.0 compliant.