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Access and permissions

Last updated 1 June 2022

Work out what you can do with your permission type and how to submit files on behalf of others.

Permissions for administrators and principal authorities

Administrators (principal authorities or authorisation administrators) can:

  • access all file transfer functions by default
  • manage access and permissions for the online functions for your staff. Staff must be registered as an authorised user.

Manage your business authorisations in the Relationship Authorisation ManagerExternal Link.

Permissions for authorised users

If you're an authorised user in Relationship Authorisation Manager (RAM) with full access, you have access to all file transfer functions by default.

If you're an authorised user or Basic myGovID user with custom access, your administrator will need to grant you the appropriate file transfer functions permissions in Access Manager. Basic users have access restrictions.

If you're unsure of your permissions, ask your system administrator. You can also check which reports you can lodge, in:

  • Online services for business – select Lodgments then File transfer
  • Online services for agents – select Reports and forms then File transfer
  • select the link What reports can I lodge here?
Access Manager permissions and file transfer functions


File transfer function


Able to download files that we send


Able to test a file and download the validation report


Able to lodge a file containing original or amended data and download the validation report 

Able to download response files for the files lodged (e.g. corrected TFN or ABN (or both) return file)



Submitting files on behalf of others

You can submit files on behalf of others, including lodging pay as you go (PAYG) payment summary annual reports.

Payroll service providers, registered tax agents and third parties can perform certain payroll functions on behalf of one or more employers.

When lodging PAYG withholding annual reports electronically, a payroll service provider is the supplier who lodges the annual report on behalf of employers. They use their own online security credential when lodging.

You need to log in to Access Manager to manage your access and permissions for Online services for business and Online services for agents. The business appointments function allows you to appoint a business and assign permissions.