Communication history is available at the practice and Client summary. Use the client summary to view or send messages relevant to your client.
Communications are available to retrieve from 1 July 2008 onwards. For what is available see Communication history.
To view communications for a client:
- select a client
- select Profile then Communication history
- Filter by
- time period – Last 24 hours, Last 7 days, Last 30 days, Last 5 years or Choose dates
- channel – myGov, email, SMS, Paper or ATO Online
- results will display for the roles you are authorised for. If you don't select a period, then the last 5 years will display
- select Download – a new window will open with the search results as an Excel spreadsheet, CSV or HTML file
- select Print friendly version to print or save a copy.