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PLS errors

See key practitioner lodgment service (PLS) errors along with the recommended action to take.

Last updated 30 June 2025

The key practitioner lodgment service (PLS) errors are listed in the tables below.

Against each error code is a description and the recommended action to take. When the recommended action says to phone the ATO, we will ask you to provide your practice details and the details of the error.

The errors are grouped into 3 broad categories:

If you're unable to resolve the error and still need help, phone us on 13 72 86 Fast Key Code 3 1 2.

See authentication error codes in the practitioner lodgment service (PLS) along with descriptions and recommended action.

Check practitioner lodgment service (PLS) form error codes along with descriptions and recommended action.

See general error codes in the practitioner lodgment service (PLS) along with descriptions and recommended action.

QC49409