Commencing in May, we're running a pilot outreach program to contact some members with lost super.
We're reaching out directly to some members with high reported balances of lost super, and encouraging them to contact their fund to reconnect with their super and to ensure their super stays active in the super system.
As this is a pilot, we expect any follow-up contact from members to be limited. You can direct members who ask about lost super to Super health check.
This outreach is designed to raise awareness of lost super and encourage members to take action where needed.
If a member is unsure that a call is from us, you can encourage them to use the ATO app's verify call feature.
This work supports our broader efforts to help members reconnect with lost super and access their entitlements.
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