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Get ready! New lodgment deferral function coming

Last updated 26 March 2023

We've been working with registered agents and professional associations to co-design the new lodgment deferral function in Online services for agents. We're commencing live beta testing from late March with a selection of tax and BAS agents and are on schedule to launch the new function in late April.

The benefits of the new function are that it will:

  • provide a more intuitive experience – it will populate and validate data as you go, with on-screen prompts to help you complete your request
  • become the single-entry point for all lodgment deferral requests – you'll no longer need to download and complete different spreadsheets or figure out which form to use
  • allow you to apply for up to 40 lodgment deferrals at a time – if you need more deferrals, you can submit further request
  • provide visibility of requests – you'll be able to view lodgment deferral requests you submitted in the previous 60 days
  • enable quicker processing for certain requests – if your request meets low-risk (agent-assessed) guidelines, it will be processed within 48 hours. Other requests will continue to be escalated for review, which may take up to 28 days.

Get ready

We understand that any improvement means an adjustment to how you do things in your practice. To get ready, we recommend you:

  • ensure that staff submitting lodgment deferral requests have standard myGovID identity strength
  • have access to client registration add/update permission in Online services for agents. Refer to Access Manager permissions for further details.
  • let your staff know of the changes coming.

More information is coming

Stay tuned for updates! In April, we'll be providing more information and guidance to support you and your practice to use the new function.