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  • General errors

    Shows general error codes along with descriptions and recommended action.

    Table 9: General errors

    Error code

    Description

    Recommended action

    CMN.ATO.GEN.XBRL01

    The message did not pass XBRL validation. Please contact your software provider.

    Contact your digital service provider.

    CMN.ATO.GEN.XBRL03

    A field contains invalid data (such as letters in numeric or date field).

    Attempt to correct the field.

    CMN.ATO.GEN.XBRL04

    A mandatory field has not been completed.

    Complete all mandatory fields.

    CMN.ATO.GEN.056

    Invalid identifier scheme.

    Individual income tax return only accepts the TFN as the client ‘identifier’.

    Use the TFN instead of the ABN.

    CMN.ATO.GEN.057

    Context ID is required.

    The client identifier (TFN) or a label in the activity statement may be incorrect.

    CMN.ATO.GEN.061

    There should not be any of this context.

    One or more labels of the activity statement may be incorrect.

    CMN.ATO.GEN.000406

    Address line 1 contains incorrect 'care of' reference. The only acceptable 'care of' reference is C/-

    Care of addresses can only begin with 'C/-'.

    CMN.ATO.GEN.000409

    Suburb/Town/City cannot contain UNKNOWN.

    Attempt to correct the field.

    CMN.ATO.GEN.000416

    Non-individual name cannot contain repeated hyphen, apostrophe, or space characters.

    Attempt to correct the field.

    CMN.ATO.GEN.000427

    Family name cannot contain repeated hyphen, apostrophe, or space characters.

    Attempt to correct the field.

    CMN.ATO.GEN.000439

    First name cannot contain repeated hyphen, apostrophe, or space characters.

    Attempt to correct the field.

    CMN.ATO.GEN.000450

    Other given name cannot contain MR, MRS, MISS or MS.

    Attempt to correct the field.

    CMN.ATO.GEN.001001

    Mandatory field not supplied

    Complete all mandatory fields.

    CMN.ATO.GEN.001006

    Field not supplied in valid alphanumeric format.

    Attempt to correct the field.

    CMN.ATO.GEN.001010

    Field not supplied in valid Boolean format. A valid format is ‘true’ (1) or ‘false’ (2).

    Attempt to correct the field by using true (1) or false (2).

    CMN.ATO.GEN.001013

    Field not supplied in valid positive integer format.

    Attempt to correct the field by removing negative numbers. Only positive numbers will be accepted.

    CMN.ATO.GEN.001014

    Field not supplied in valid non negative integer format.

    Attempt to correct the field by removing negative numbers. Only positive numbers will be accepted.

    CMN.ATO.GEN.001015

    Field not supplied in valid pure format (whole number).

    Check that you have entered whole numbers only.

    CMN.ATO.GEN.001018

    Field not supplied in valid decimal format.

    Use numbers only and remove any alphas or other characters.

    CMN.ATO.GEN.001021

    Invalid identifier scheme.

    The client identifier used must be the TFN.

    Attempt to correct the field by using the TFN.

    CMN.ATO.GEN.001022

    Field is in incorrect format for a text field. Field either exceeds maximum length permitted or contains illegal characters.

    Attempt to correct the field.

    CMN.ATO.GEN.001027

    Invalid XBRL schema

    Period start date within context on schedule doesn't match start date within PARENT RETURN: reporting party context.

    Check that the period start date of the form matches the period start date of the schedule.

    CMN.ATO.GEN.001029

    Invalid XBRL schema.

    Period end date within context doesn't match end date within reporting party context.

    Check that the period end date of the form matches the period end date of the schedule.

    CMN.ATO.GEN.200000

    You are not authorised to access or lodge for the given reporting party.

    You are not authorised to perform this task for this taxpayer. Contact the credential administrator for this taxpayer.

    Contact your authorisation administrator or phone the Technical Help desk on 1300 287 539.

    CMN.ATO.GEN.200001

    An unexpected error has occurred. Please contact the Tax Office

    This error is often due to a timeout within our system. It is recommended that the user attempt the request again.

    If the issue persists, contact us quoting this error code to resolve any issues.

    CMN.ATO.GEN.400011

    Field is in incorrect format for a monetary field. Field either: exceeds maximum digits or decimals, contains illegal characters, or does not have the sign as the first character in a signed field.

    Attempt to correct the field.

    CMN.ATO.GEN.400012

    Field is in incorrect format for a numeric field. Field either: exceeds maximum digits or decimals, contains illegal characters or does not have the sign as the first character in a signed field.

    Attempt to correct the field by using numbers only.

    CMN.ATO.GEN.410009

    The tax agent number has failed the algorithm check.

    Attempt to correct the field.

    CMN.ATO.GEN.410191

    Country code must be present for overseas address.

    Attempt to correct the field..

    CMN.ATO.GEN.410211

    Overseas address indicator must not be 'TRUE' if Country Code is 'au.'

    Attempt to correct the field..

    CMN.ATO.GEN.410212

    If an overseas Country Code is used, the Overseas Address indicator must be 'TRUE'.

    Attempt to correct the field..

    CMN.ATO.GEN.428038

    Explicit member dimension 'Assessable Foreign Income Classification' is incorrect.

    Explicit member dimension Assessable Foreign Income Classification must be set to Interest Income or Modified Passive Income or Offshore Banking Income or All Other Foreign Income Classification.

    Attempt to correct the field by selecting one of the following:

    • interest income
    • modified passive income
    • offshore banking income
    • all other foreign income classification.

     

    CMN.ATO.GEN.428042

    Non Individual Name cannot contain 'The trustee', 'The Exec', 'exec' or 'the TTE'

    Remove unsuitable text from non-individual name field.

    ReCMN.ATO.GEN.430057

    PP or Non-PP Gross payments where ABN not quoted must be present

    If Tax withheld where ABN not quoted is present, there must be an amount at Gross payments where ABN not quoted for either primary production or non-primary production.

    CMN.ATO.GEN.430249

    Declaration by the person submitting the return must be present

    If an intermediary is present, there must be a Declaration by the Intermediary. If an intermediary is not present, there must be a Declaration by the reporting party.

    CMN.ATO.GEN.430266

    Invalid context. The number of Reporting Party: Australian contexts must not exceed 1.

    There can be only one Australian reporting party (person or entity for whom this form is being submitted).

    CMN.ATO.GEN.430267

    Invalid context. The number of Reporting Party: Foreign contexts must not exceed 1.

    There can be only one foreign reporting party (person or entity for whom this form is being submitted).

    CMN.ATO.GEN.430269

    Invalid context. The number of Reporting Party: Primary: Australian contexts must not exceed 1.

    There can be only one primary Australian reporting party (person or entity for whom this form is being submitted).

    CMN.ATO.GEN.430270

    Invalid context. The number of Reporting Party: Non-Primary: Australian contexts must not exceed 1.

    There can be only one non-primary Australian reporting party (person or entity for whom this form is being submitted).

    CMN.ATO.GEN.430272

    Invalid context: A CFC Classification dimension segment must include a 'Foreign' International Jurisdiction context segment. Context may be 'RP.CFCLC.JForeign', 'RP.CFC404.Jforeign' or 'RP.CFCUC.JForeign'.

    Choose one of the following:

    • RP.CFCLC.JForeign
    • RP.CFC404.Jforeign
    • RP.CFCUC.JForeign.

     

    CMN.ATO.GEN.430273

    Invalid context. The number of Reporting Party: Listed Country: Foreign contexts must not exceed 1.

    There can be only one foreign country listed for the reporting party.

    CMN.ATO.GEN.430274

    Invalid context. The number of Reporting Party: Section 404 Country: Foreign contexts must not exceed 1.

    There can be only one foreign country listed for the reporting party.

    CMN.ATO.GEN.430278

    Invalid context. Opening Closing Balance dimension segment must be 'Opening' or 'Closing'.

    The balance must be either ‘opening’ or ‘closing’.

    CMN.ATO.GEN.430279

    Invalid context. The number of Reporting Party Instant: Opening contexts must not exceed 1.

    There can be only one opening balance.

    CMN.ATO.GEN.430280

    Invalid context. The number of Reporting Party Instant: Closing contexts must not exceed 1.

    There can be only one closing balance.

    CMN.ATO.GEN.307002

    Declaration statement is required to be completed.

    An intermediary must sign the Intermediary declaration, or the reporting party must sign the Reporting party declaration.

    CMN.ATO.GEN.430015

    Description of main business activity and total business income must be present.

    If an Industry code is present, the Description of main business activity and business income (primary production and/or non-primary production) must be present.

    CMN.ATO.GEN.430018

    Total business income amount required.

    The Business name of main business or Street address of main business is present and Total business income (primary production or non-primary production) is missing at Business income and expenses.

    CMN.ATO.GEN.430081

    Rental schedule must be present.

    If there is a positive amount at Gross rent or at any Rental deductions item, then a Rental property schedule must be submitted for each rental property.

    CMN.ATO.GEN.430250

    The declaration must be complete.

    Within the declaration, the Statement type must be 'TrueAndCorrect', Statement accepted must be yes, and the Signatory identifier and Signature date must be present.

    CMN.ATO.GEN.432041

    Financial institution account name cannot be greater than 32 characters.

    If the account name exceeds 32 characters, provide only the first 32 characters.

    CMN.ATO.GEN.432268

    Financial institution details must be entered when a credit (refund) is due.

    Based on the tax return calculation details, a credit or refund is due. In order to pay this credit or refund, Australian financial institution account details must be provided.

    If account details are not available, phone us on 13 72 86 Fast Key Code 1 3 1 2.

    CMN.ATO.GEN.434087

    Net capital losses carried forward to later income years must equal amount in Losses schedule.

    The total of the Net capital losses carried forward to later income years for unconsolidated entities in the Losses schedule must equal Net capital losses carried forward to later income years on the main form.

    CMN.ATO.GEN.434088

    Net capital losses carried forward to later income years must equal amount in CGT schedule.

    The total of the Unapplied net capital losses carried forward in the Capital gains tax schedule must equal Net capital losses carried forward to later income years on the main form.

    CMN.ATO.GEN.434147

    State and post code must be present for an Australian address.

    If the Overseas indicator is no, an Australian state code and post code must be present.

    CMN.ATO.GEN.438011

    Personal services income section completed incorrectly.

    If the income does not include personal services income (PSI), the following indicators must not be completed:

    • total amount of income and deductions
    • results test satisfied
    • business determination
    • unrelated clients test
    • employment test
    • business premises test.

     

    CMN.ATO.GEN.438017

    International dealings schedule not attached.

    If the thin capitalisation affected you, the International dealings schedule must be attached.

    CMN.ATO.GEN.500004

    Complete non-individual details are required.

    For a non-individual, the Non-individual name and ABN must be provided.

    CMN.ATO.GEN.500013

    Role type details invalid.

    The Role type details are not valid. Valid role types are:

    • IT (income tax return)
    • AS (activity statement).

     

    CMN.ATO.GEN.500017

    Individual first given name must not exceed 15 characters.

    For this form, the maximum number of allowable characters for Individual first given name is 15.

    CMN.ATO.GEN.500055

    Declarer contact name must not exceed 25 characters.

    For this form, the maximum number of allowable characters for Declarer contact name is 25.

    CMN.ATO.GEN.500085

    Complete individual details are required.

    For an individual, all the following must be provided:

    • Individual family name
    • Individual first given name
    • Date of birth
    • TFN.

     

    CMN.ATO.GEN.500094

    Intermediary Declaration Statement Accepted indicator must be 'TRUE'

    An intermediary must accept the Intermediary Declaration statement.

      Last modified: 26 May 2023QC 49409