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Our approach to information gathering

Learn how we approach information gathering as part of our compliance checks.

Last updated 30 April 2024

Our formal notice and access powers are supported by legislation.

Our information-gathering principles help ensure information is gathered in a fair and professional manner.

We prefer to gather your information by simply requesting it from you.

Understand why you have received a notice, what you can expect from us, what we expect from you, and how to respond.

Find out why we have issued you a notice to attend an interview, what to expect and your rights and obligations.

Our access powers allow us to gain access to your premises and documents at all reasonable times for the purposes of laws we administer.

In some situations, you may be able to claim concessions or protection over documents sought through our formal powers.

Guidance on providing your information electronically.

We seek to identify and resolve disputes as early as we can.