Show download pdf controls
  • Current year IT systems availability performance report

    Information on our performance against our IT system availability is published monthly.

    Red, amber and green symbols indicate how we performed in the given period.

    KEY

    Status

     Green circle. Met or exceeded target.

    Met or exceeded target

     Amber circle. Less than two and a half percentage points from target.

    Less than two and a half percentage points from target

     Red circle. More than two and a half percentage points from target.

    More than two and a half percentage points from target

    On this page:

    ato.gov.au

    The business service availability target for ato.gov.au is High (99.95%). The table below tracks our performance against this target each month.

    ato.gov.au monthly service availability performance

    Month

    Percentage availability

    January 2019

    100%
    Met or exceeded target.

    December 2018

    100%
    Met or exceeded target.

    November 2018

    100%
    Met or exceeded target.

    October 2018

    100%
    Met or exceeded target.

    September 2018

    100%
    Met or exceeded target.

    August 2018

    100%
    Met or exceeded target.

    July 2018

    100%
    Met or exceeded target.

    ATO Online

    The business service availability target for ATO Online is Extended (99.5%). During tax time from July to October, this target is raised to High (99.95%). The table below tracks our performance against this target each month.

    ATO Online monthly service availability performance

    Month

    Percentage availability

    January 2019

    100%
    Met or exceeded target.

    December 2018

    100%
    Met or exceeded target.

    November 2018

    98.15%
    Less than two and a half percentage points from target.

    October 2018

    99.65%
    Less than two and a half percentage points from target.

    September 2018

    99.94%
    Less than two and a half percentage points from target.

    August 2018

    99.79%
    Less than two and a half percentage points from target.

    July 2018

    99.86%
    Less than two and a half percentage points from target.

    Portals

    The business service availability target for portals is Extended (99.5%). During tax time from July to October, this target is raised to High (99.95%). The table below tracks our performance against this target each month.

    Portals monthly service availability performance

    Month

    Percentage availability

    January 2019

    100%
    Met or exceeded target.

    December 2018

    100%
    Met or exceeded target.

    November 2018

    99.13%
    Less than two and a half percentage points from target.

    October 2018

    99.39%
    Less than two and a half percentage points from target.

    September 2018

    100%
    Met or exceeded target.

    August 2018

    100%
    Met or exceeded target.

    July 2018

    99.86%
    Less than two and a half percentage points from target.

    See also:

    Standard Business Reporting (SBR1)

    The business service availability target for SBR1 is Extended (99.5%). The table below tracks our performance against this target each month.

    SBR1 monthly service availability performance

    Month

    Percentage availability

    January 2019

    100%
    Met or exceeded target.

    December 2018

    100%
    Met or exceeded target.

    November 2018

    99.15%
    Less than two and a half percentage points from target.

    October 2018

    100%
    Met or exceeded target.

    September 2018

    100%
    Met or exceeded target.

    August 2018

    100%
    Met or exceeded target.

    July 2018

    100%
    Met or exceeded target.

    See also:

    Standard Business Reporting (SBR2)

    The business service availability target for SBR2 is High (99.95%). The table below tracks our performance against this target each month.

    SBR2 monthly service availability performance

    Month

    Percentage availability

    January 2019

    99.67%
    Less than two and a half percentage points from target.

    December 2018

    99.49%
    Less than two and a half percentage points from target.

    November 2018

    99.13%
    Less than two and a half percentage points from target.

    October 2018

    97.08%
    More than two and a half percentage points from target.

    September 2018

    99.52%
    Less than two and a half percentage points from target.

    August 2018

    99.95%
    Met or exceeded target.

    July 2018

    97.72%
    Less than two and a half percentage points from target.

    See also:

    Australian Business Register (ABR)

    The business service availability target for ABR is High (99.95%). The table below tracks our performance to this target each month.

    ABR monthly service availability performance

    Month

    Percentage availability

    January 2019

    100%
    Met or exceeded target.

    December 2018

    100%
    Met or exceeded target.

    November 2018

    100%
    Met or exceeded target.

    October 2018

    100%
    Met or exceeded target.

    September 2018

    100%
    Met or exceeded target.

    August 2018

    100%
    Met or exceeded target.

    July 2018

    100%
    Met or exceeded target.

    See also:

    Last modified: 15 Mar 2019QC 58215