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  • Current year IT systems availability performance report

    Information on our performance against our IT system availability is published monthly for the 2020–21 financial year.

    Red, amber and green symbols indicate how we performed in the given period.

    Key

    Status

    Green symbol. Met or exceeded target.

    Met or exceeded target

    Amber symbol. Less than two and a half percentage points from target.

    Less than two and a half percentage points from target

    More than two and a half percentage points from target.

    More than two and a half percentage points from target

    On this page:

    ato.gov.au

    The business service availability target for ato.gov.au is High (99.95%). The table below tracks our performance against this target each month.

    ato.gov.au monthly service availability performance

    Month

    Percentage availability

    January 2021

    100%

    Green symbol. Met or exceeded target.

    December 2020

    99.51%

    Amber symbol. Less than two and a half percentage points from target.

    November 2020

    100%

    Green symbol. Met or exceeded target.

    October 2020

    100%

    Green symbol. Met or exceeded target.

    September 2020

    100%

    Green symbol. Met or exceeded target.

    August 2020

    100%

    Green symbol. Met or exceeded target.

    July 2020

    100%

    Green symbol. Met or exceeded target.

    ATO Online

    The business service availability target for ATO Online is extended (99.5%). The table below tracks our performance against this target each month.

    ATO Online monthly service availability performance

    Month

    Percentage availability

    January 2021

    100%

    Green symbol. Met or exceeded target.

    December 2020

    100%

    Green symbol. Met or exceeded target.

    November 2020

    99.17%

    Amber symbol. Less than two and a half percentage points from target.

    October 2020

    100%

    Green symbol. Met or exceeded target.

    September 2020

    100%

    Green symbol. Met or exceeded target.

    August 2020

    100%

    Green symbol. Met or exceeded target.

    July 2020

    100%
    Green symbol. Met or exceeded target.

    myGovID

    The business service availability target for myGovID is High (99.95%). The table below tracks our performance against this target each month.

    myGovID monthly service availability performance

    Month

    Percentage availability

    January 2021

    100%

    Green symbol. Met or exceeded target.

    December 2020

    99.78%

    Amber symbol. Less than two and a half percentage points from target.

    November 2020

    100%

    Green symbol. Met or exceeded target.

    October 2020

    99.35%

    Amber symbol. Less than two and a half percentage points from target.

    September 2020

    100%

    Green symbol. Met or exceeded target.

    August 2020

    100%

    Green symbol. Met or exceeded target.

    July 2020

    100%

    Green symbol. Met or exceeded target.

    Online services for agents and business

    The business service availability target for Online services for agents and business is Extended (99.5%). The table below tracks our performance against this target each month.

    Monthly service availability performance

    Month

    Percentage availability

    January 2021

    100%

    Green symbol. Met or exceeded target.

    December 2020

    100%

    Green symbol. Met or exceeded target.

    November 2020

    100%

    Green symbol. Met or exceeded target.

    October 2020

    100%

    Green symbol. Met or exceeded target.

    September 2020

    100%

    Green symbol. Met or exceeded target.

    August 2020

    100%

    Green symbol. Met or exceeded target.

    July 2019

    100%

    Green symbol. Met or exceeded target.

    See also:

    Standard Business Reporting (SBR1)

    The business service availability target for SBR1 is Extended (99.5%). The table below tracks our performance against this target each month.

    SBR1 monthly service availability performance

    Month

    Percentage availability

    January 2021

    100%

    Green symbol. Met or exceeded target.

    December 2020

    100%

    Green symbol. Met or exceeded target.

    November 2020

    100%

    Green symbol. Met or exceeded target.

    October 2020

    100%

    Green symbol. Met or exceeded target.

    September 2020

    100%

    Green symbol. Met or exceeded target.

    August 2020

    100%

    Green symbol. Met or exceeded target.

    July 2020

    100%

    Met or exceeded target.

    See also:

    Standard Business Reporting (SBR2)

    The business service availability target for SBR2 is High (99.95%). The table below tracks our performance against this target each month.

    SBR2 monthly service availability performance

    Month

    Percentage availability

    January 2021

    99.75%

    Amber symbol. Less than two and a half percentage points from target.

    December 2020

    100%

    Green symbol. Met or exceeded target.

    November 2020

    100%

    Green symbol. Met or exceeded target.

    October 2020

    100%

    Green symbol. Met or exceeded target.

    September 2020

    99.49%

    Amber symbol. Less than two and a half percentage points from target.

    August 2020

    100%

    Green symbol. Met or exceeded target.

    July 2020

    100%

    Green symbol. Met or exceeded target.

    See also:

    Australian Business Register (ABR)

    The business service availability target for ABR is High (99.95%). The table below tracks our performance to this target each month.

    ABR monthly service availability performance

    Month

    Percentage availability

    January 2021

    100%

    Green symbol. Met or exceeded target.

    December 2020

    100%

    Green symbol. Met or exceeded target.

    November 2020

    100%

    Green symbol. Met or exceeded target.

    October 2020

    100%

    Green symbol. Met or exceeded target.

    September 2020

    100%

    Green symbol. Met or exceeded target.

    August 2020

    100%

    Green symbol. Met or exceeded target.

    July 2020

    100%

    Met or exceeded target.

    See also:

    Last modified: 18 Mar 2021QC 58215