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  • Current year IT systems availability performance report

    Information on our performance against our IT system availability is published monthly for the 2021–22 financial year.

    One of our corporate priorities is to improve the availability and reliability of our IT systems to the community.

    Red, amber and green symbols indicate how we performed in the given period.

    Key

    Status

    Green symbol.

    Met or exceeded target

    Amber symbol.

    Less than two and a half percentage points from target

    More than two and a half percentage points from target.

    More than two and a half percentage points from target

    On this page

    ato.gov.au

    The business service availability target for ato.gov.au is High (99.95%). The table below tracks our performance against this target each month.

    ato.gov.au monthly service availability performance

    Month

    Percentage availability

    July 2021

    100%

    Met or exceeded target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    100%

    Met or exceeded target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    100%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    100%

    Met or exceeded target.

    February 2022

    100%

    Met or exceeded target.

    March 2022

    100%

    Met or exceeded target.

    ATO Online

    The business service availability target for ATO Online is extended (99.5%). The table below tracks our performance against this target each month.

    ATO Online monthly service availability performance

    Month

    Percentage availability

    July 2021

    100%

    Met or exceeded target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    100%

    Met or exceeded target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    100%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    100%

    Met or exceeded target.

    February 2022

    100%

    Met or exceeded target.

    March 2022

    100%

    Met or exceeded target.

    myGovID

    The business service availability target for myGovID is High (99.95%). The table below tracks our performance against this target each month.

    myGovID monthly service availability performance

    Month

    Percentage availability

    July 2021

    100%

    Met or exceeded target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    100%

    Met or exceeded target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    100%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    100%

    Met or exceeded target.

    February 2022

    100%

    Met or exceeded target.

    March 2022

    99.39%

    Less than two and a half percentage points from target.

    Online services for business (OSB)

    The business service availability target for Online services for business (OSB) is Extended (99.5%). The table below tracks our performance against this target each month.

    For more information, see Online services for business dashboardExternal Link.

    Monthly service availability performance

    Month

    Percentage availability

    July 2021

    94.04%

    More than two and a half percentage points from target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    99.39%

    Less than two and a half percentage points from target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    99.96%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    100%

    Met or exceeded target.

    February 2022

    100%

    Met or exceeded target.

    March 2022

    100%

    Met or exceeded target.

    Online services for agents (OsFA)

    The business service availability target for Online services for agents (OsFA) is Extended (99.5%). The table below tracks our performance against this target each month.

    For more information, see Online services for agents dashboardExternal Link.

    Monthly service availability performance

    Month

    Percentage availability

    July 2021

    100%

    Met or exceeded target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    99.39%

    Less than two and a half percentage points from target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    99.96%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    100%

    Met or exceeded target.

    February 2022

    100%

    Met or exceeded target.

    March 2022

    100%

    Met or exceeded target.

    Standard Business Reporting (SBR1)

    The business service availability target for SBR1 is Extended (99.5%). The table below tracks our performance against this target each month.

    For more information, see Current SBR system statusExternal Link.

    SBR1 monthly service availability performance

    Month

    Percentage availability

    July 2021

    100%

    Met or exceeded target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    100%

    Met or exceeded target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    100%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    100%

    Met or exceeded target.

    February 2022

    100%

    Met or exceeded target.

    March 2022

    100%

    Met or exceeded target.

    Standard Business Reporting (SBR2)

    The business service availability target for SBR2 is High (99.95%). The table below tracks our performance against this target each month.

    For more information, see Current SBR system statusExternal Link.

    SBR2 monthly service availability performance

    Month

    Percentage availability

    July 2021

    99.29%

    Less than two and a half percentage points from target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    99.85%

    Less than two and a half percentage points from target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    99.98%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    98.93%

    Less than two and a half percentage points from target.

    February 2022

    99.37%

    Less than two and a half percentage points from target.

    March 2022

    100%

    Met or exceeded target.

    Australian Business Register (ABR)

    The business service availability target for ABR is High (99.95%). The table below tracks our performance to this target each month.

    For more information, see ABR DashboardExternal Link.

    ABR monthly service availability performance

    Month

    Percentage availability

    July 2021

    100%

    Met or exceeded target.

    August 2021

    100%

    Met or exceeded target.

    September 2021

    99.63%

    Less than two and a half percentage points from target.

    October 2021

    100%

    Met or exceeded target.

    November 2021

    100%

    Met or exceeded target.

    December 2021

    100%

    Met or exceeded target.

    January 2022

    100%

    Met or exceeded target.

    February 2022

    100%

    Met or exceeded target.

    March 2022

    99.62%

    Less than two and a half percentage points from target.

    For past IT systems availability performance reports, see:

    Last modified: 06 May 2022QC 58215