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  • Live chat

    On Australian national public holidays our live chat service is closed throughout Australia.

    Access live chat

    Our live chat service is currently only available for users of myTax or Small business assist.

    Accessing live chat services

    Service

    Enquiry type

    How to access

    Operating hours

    myTax

    myTax questions including:

    • Income and deductions
    • Private health insurance
    • Amendments and ATO errors
    • Higher Education Loans
    • Tax offsets
    • Income tax advice
    • Capital gains tax

     

     

    Start your return with myTax

    Note: To use myTax, you need to have a myGov account linked to the ATO.

     

     

    10.00am–8.00pm
    Monday to Friday (AEDT)

    and

    10.00am–2.00pm
    Saturday (AEDT)

    Small business assist

    Small business questions including:

    • GST
    • ABN
    • BAS
    • Accounts enquiries
    • Update details

     

     

    Start your return with myTax

    10.00am–8.00pm
    Monday to Friday (AEDT)

    and

    10.00am–2.00pm
    Saturday (AEDT)

    Last modified: 25 Jan 2021QC 52583