Live chat

Live chat is available for clients lodging via myTax or who have small business enquiries.

Last updated 2 November 2023

On Australian national public holidays, our live chat service is closed throughout Australia.

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Our live chat service is currently only available for users of myTax.

Note: To use myTax, you need to have a myGov account linked to the ATO.

Accessing live chat services
Service	Enquiry type	How to access	Operating hours
myTax	myTax questions including: Income and deductions Private health insurance Amendments and ATO errors Tax offsets General tax information	Start your return with myTax Note: To use myTax, you need to have a myGov account linked to the ATO.	10:00 am to 6:00 pm Monday to Friday (AEDT)

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