Community engagement in fraud protection
Fieldwork dates | September 2026 to April 2027 |
|---|---|
Purpose | Understanding Australians’ fraud awareness and motivations to take protective action. |
Research channel | Online and phone |
Researchers | Verian Group Australia |
Sender's email address | Verian Group Australia |
Excess superannuation contributions letter [ATO-3206]
Fieldwork dates | September – October 2026 |
|---|---|
Purpose | To help the ATO improve how we communicate important information about non-concessional superannuation contributions. |
Research channel | Online survey |
Researchers | Internal ATO |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Serious financial crime [ATO-3206]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand public attitudes and beliefs in relation to serious financial crime in Australia. |
Research channel | Online survey |
Researchers | Internal ATO |
Sender's email address | Dynata |
Public Advice and Guidance (PAG) survey [ATO-2948]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand client experience and satisfaction of external stakeholders engaged in PAG consultation with the ATO. |
Research channel | PDF survey |
Researchers | Internal ATO |
Sender's email address |
International GST survey [ATO-3146]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand how non-resident businesses become aware of their Australian GST obligations and improve our outreach strategy. |
Research channel | Online survey |
Researchers | Internal ATO (survey sent via direct email) |
Sender's email address |
Top 500 private groups tax performance program survey [ATO-1998]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand user experience and feedback with the Top 500 Private Groups Tax Performance program. |
Research channel | Online survey |
Researchers | Internal ATO (survey sent from research tool, Qualtrics) |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Public Groups and International client feedback surveys [ATO-3143]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand client experience and satisfaction of Public Groups who have engaged with the ATO. |
Research channel | Online survey |
Researchers | Internal ATO (survey sent from research tool, Qualtrics) |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Tax Practitioners Board survey [ATO-1997]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand how the Tax Practitioners Board can work better with tax practitioners and consumers. |
Research channel | Online survey |
Researcher | Internal ATO (online questionnaire sent from research tool, Qualtrics) |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Consultation process feedback [ATO-3142]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand the consultation experience. |
Research channel | Online survey |
Researcher | ATO (online questionnaire sent from feedback@survey.ato.gov.au) |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Early intervention strategy survey [ATO-3139]
Fieldwork dates | December 2018 to June 2026 |
|---|---|
Purpose | To understand the tax agent experience after participating in an interview with ATO Early Intervention staff. |
Research channel | Online survey |
Researcher | Internal ATO (online questionnaire sent from research tool, Qualtrics) |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Tax practitioner open forum survey [ATO-3135]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To evaluate our program of open forums for tax practitioners to understand client perceptions in terms of relevance, content and timing. |
Research channel | Online survey |
Researcher | Internal ATO (survey sent from research tool, Qualtrics) |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Community perceptions survey [ATO-1995]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To measure and track community perceptions about the ATO. |
Research channel | Online survey |
Researcher | Internal ATO (survey sent from research tool, Qualtrics) |
Sender's email address | Dynata |
Taxpayer experience survey [ATO-5040]
Fieldwork dates | Ongoing |
|---|---|
Purpose | To understand taxpayer experience and satisfaction with the ATO. |
Research channel | Online survey |
Researchers | Internal ATO (survey sent from research tool, Qualtrics) |
Sender's email address | Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Child Support and lodgment obligations user testing [ATO-4882]
Fieldwork dates | May to June 2026 |
|---|---|
Purpose | To raise awareness of the child support lodgment enforcement program and strengthen integrity by promoting income tax lodgment by child support parents. |
Research channel | User testing |
Researcher | Internal ATO |
Sender's email address |
More information
For information about current research projects, email CorporateResearch@ato.gov.au.
We consult with the community, industry groups and the tax, accounting and legal professions, on matters of concern and interest to them. Find out what we are consulting about.