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  • Registered agents providing a payroll service

    If you provide a payroll service, you will need to use Single Touch Payroll (STP)-enabled software to report for your clients.

    A payroll service may include:

    • processing payroll on behalf of an employer
    • performing payroll-related functions, such as
      • interpreting legislation
      • helping employers calculate pay as you go (PAYG) withholding and super guarantee liabilities.
       

    You need to take the following steps before you can report through STP on behalf of your clients.

    1. Be a registered agent

    You must be a registered agent. To register, complete an online application and provide supporting documentation to the Tax Practitioners BoardExternal Link.

    See also:

    2. Be linked to your client

    To lodge an STP report on your client's behalf, you need to be linked to them in our system. We will not accept STP reports you lodge on behalf of an employer unless the right link is in place.

    Most registered agents will already have an existing link on the entity's record at the client, account or role level.

    There can only be one registered agent per ABN at each level (client, account or role level). However, the registered agent at each level may be different.

    If you’re already linked to your client, you can lodge STP reports on their behalf when your software is ready.

    If you’re providing a payroll service only for your clients, you will need to 'Add payroll only client'. You can do this through Online service for agents.

    3. Notify us of your unique software ID

    If you're using online or cloud-based software to report STP for you or your clients, you need to notify us of the unique software ID.

    To make sure we receive the STP report, you will need to provide the correct software ID:

    • Use your own unique software ID – if you will be lodging STP reports for your clients. Your software ID will be connected to your registered agent number (RAN) and ABN.
    • Use your client's unique software ID – if they will be lodging their own STP reports and you are only assisting them to get ready. Your client's software ID will be connected to the business ABN.

    See how to notify us to make sure you have the right information ready before you begin.

    You can complete a one-off notification:

    You can also complete a bulk notification request if you're a registered agent providing a payroll service and need to notify us of multiple software IDs.

    4. Consider registering your clients for quarterly reporting concessions

    If you have clients who are micro employers (1–4 employees) they may be eligible for STP quarterly reporting concessions. You will need to apply on their behalf.

    See also:

    Last modified: 12 Dec 2019QC 56185