Complaints Form

* denotes a mandatory field

Your Details

First Name* 

Last Name* 

Contact phone* (no spaces) 

Alternate phone (no spaces) 

By providing your email address, you are consenting to the ATO communicating to you via email, if we are unable to contact you by phone. You should be aware that the internet is not a secure environment. The ATO does not control the path of inbound and outbound emails, so the privacy of personal information sent by unencrypted email cannot be guaranteed.

Contact e-mail 

Confirm e-mail 

Best time to call during business hours* 

Details of the person/entity you are making complaint for

Relationship to you* 


TFN or ABN (no spaces) 

Provide your TFN to help us resolve this complaint for you quickly.






Contact phone number (no spaces) 

Complaint Details

Have you previously contacted the ATO to try and resolve the issue before making this complaint? 


Please provide further details of any contact you've had with the ATO, including dates of contact, names and phone numbers of officers if available 


Please provide details of your complaint* 


What outcomes are you seeking?* 


We are authorised under taxation laws to collect the information on this form, including your TFN.

This information will be used to help us resolve your complaint as quickly as possible.

We will need to speak to you to confirm your identity if your complaint requires us to access - and disclose sensitive or personal information.