What Online services for agents does
The system provides access to a range of client information and services. It has a contemporary user interface that can be customised to meet your needs. It provides real-time visibility and control of your client data.
Our Tax agent or BAS agent online services guides include a detailed list of the queries and functions you can complete in Online services for agents.
Next step:
Log in to Online services for agentsUser support
Each task you complete in Online services for agents includes prompts to assist you. You can also select the Help button on the right-hand side of the screen for further information.
See also:
- Online services for agents user guide
- Digital education resources
- Systems advice and alerts
- Troubleshooting
- System maintenance
- Online services for agents dashboardExternal Link
System requirements
To ensure the security of Online services for agents transactions, you must meet minimum security and computer requirements.
To log in, you'll need to use both:
- myID – a Digital ID credential to prove who you are online
- Relationship Authorisation Manager (RAM) – an authorisation service that allows you to act on behalf of a business.
Each user must have their own Digital ID, such as myID to log in. If there is more than one user account in your practice, the principle authority must:
- authorise staff to act on behalf the practice in RAM
- use Access Manager to manage staff accesses to functions and records.
Your computer settings will need to meet our minimum system requirements.
To check your settings, use our Online services system requirements check.
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