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Online services for agents

Online services for agents (OSfA) is a secure system for registered tax and BAS agents and their authorised staff.

Last updated 16 June 2021

What OSfA does

The system provides access to a range of client information and services. It has a contemporary user interface that can be customised to meet your needs. It provides real-time visibility and control of your client data.

Our Tax agent or BAS agent online services guides include a detailed list of the queries and functions you can complete in OSfA.

Next step:

Log in to Online services for agents

User support

Each task you complete in OSfA includes prompts to assist you. You can also select the Help button on the right-hand side of the screen for further information.

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System requirements

To ensure the security of OSfA transactions, you must meet minimum security and computer requirements.

To log in, you'll need to use both:

  • myGovID – a digital identity credential to prove who you are online
  • Relationship Authorisation Manager (RAM) – an authorisation service that allows you to act on behalf of a business.

Each user must have their own myGovID to log in. If there is more than one user account in your practice, the principle authority must:

  • authorise staff to act on behalf the practice in RAM
  • use Access Manager to manage staff accesses to functions and records.

Your computer settings will need to meet our minimum system requirements.

To check your settings, use our Online services system requirements check.

See also:

Find out about:

Learn about key system updates in Online services for agents.

How to view, download and maintain your client list in Online services for agents.

You can access your client's digital communications using Communication preferences and Communication history.

Understand the client-to-agent linking process in online services and access information for you and your clients.

How you can provide feedback about Online services for agents and what we do with your feedback.