Accessing online services with myGovID and RAM
Use myGovID and Relationship Authorisation Manager (RAM) to access some of our online services and other government online services.
myGovIDExternal Link is the Australian Government's digital identity provider that allows you to prove who you are online. It is different to your myGov account.
RAMExternal Link is an authorisation service that allows you to act on behalf of a business online when linked with your myGovID. You'll use your myGovID to log into RAM.
After 27 March 2020, myGovID and RAM will replace AUSkey and Manage ABN Connections (your ABN connected to your myGov account).
Currently, you can use the new services with our:
On this page:
Getting started with myGovID and RAM
Watch:
Set up your myGovID
Download the myGovID app from the official app stores below.
The myGovID app is compatible with most smart devices using:
- iOS 10 or later on Apple devices
- Android 7.0 (Nougat) or later. This excludes devices that use the Android Go operating system, such as Android One.
You'll need two of the following Australian identity documents to achieve a Standard identity strength (your name must match in all):
- passport (not more than three years expired)
- driver’s licence (including learner permit)
- birth certificate
- Medicare card.
In future, you will be able to use other types of identity documents.
In line with modern security standards, desktop and browser-based versions of myGovID will not be supported, as access could be granted to anyone using the device. Your myGovID is unique to you and cannot be shared, ensuring the security of your data.
See also:
Link your ABN to your myGovID in RAM – principal authorities
To link your ABN to your myGovID in RAM you'll need to be the principal authorityExternal Link. The principal authority is either a:
- sole trader
- eligible individual associate listed on an ABN in the Australian Business Register (ABR) such as a trustee, director or partner
- primary person (no individuals listed as an associate in the ABR) such as a corporate trustee, authorised contact for a government agency or Australian charity.
Before you start, check your ABN details are up to date in the ABR to ensure RAM uses the correct information.
See also:
Authorise employees and others to work online on behalf of your business in RAM
If you have employees or other individuals that access online services on behalf your business, you will need to authorise them in RAM.
See Set up authorisationsExternal Link on the RAM website for more information about adding new authorisations and importing AUSkey users.
Accept an authorisation in RAM – employees and individuals working on behalf of a business
You'll need a myGovID to log in to RAM and accept an authorisation to act on behalf of a business online.
See Authorised users and administratorsExternal Link on the RAM website for more information about accepting an authorisation request.
Using Business software
If you use Standard Business Reporting (SBR)-enabled software to interact with our online services, you'll need a machine credential, which replaces any AUSkey used in software.
You'll only need to create a machine credential if you use desktop or locally hosted software. Your digital service provider will let you know when your software has been updated.
If you use cloud-based SBR-enabled software, your digital service provider will build the credential into your software.
See Machine credentialsExternal Link on the RAM website to find out how to create a machine credential.
Resources
Factsheets
Videos
Need help?
If you don't have Australian identity documents
Employees
To access our online services, you need to have a myGovID with a Standard identity strength. You may be unable to achieve this if you’re:
- an offshore employee
- a non-resident working in Australia
- an Australian without the right documentation.
A solution for people in this group will be available in March 2020.
Find out more:
Business directors or associates on the ABR
We are working on options for associates that don't have Australian identity documents and need to access government online services. More information on this process will be available soon.
We recommend businesses review their list of associates on the Australian Business Register (ABR). If you have any directors who can establish a myGovID with a Standard identity strength, you can link the business in RAM. Once the business is linked you can authorise business representatives.
Trademarks and attributions
Android, Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries and regions. App Store is a service mark of Apple Inc.
Find out how you can use the Australian Government's digital services, myGovID and Relationship Authorisation Manager (RAM). Download the myGovID app from the App Store or Google Play.