Accessing online services with myGovID and RAM
Set up myGovID and Relationship Authorisation Manager (RAM) to access our online services on behalf of a business.
On this page
What is myGovID and RAM
myGovIDExternal Link is the Australian Government's Digital Identity app. Download it to your smart device to prove who you are when logging in to a range of government online services. It is different to a myGov account.
RAMExternal Link is an authorisation service that allows you to act on behalf of a business online when linked with your myGovID. You'll use your myGovID to log in to RAM.
Together, myGovID and RAM allow you to access our online services on behalf of a business or entity.
Our online services that require myGovID
You need to use myGovID to log in to:
- Online services for business
- Online services for agents
- Online services for digital service providers
- Australian Business Registry Services (ABRS) online
- Access Manager
- Australian Business Register (ABR)
- ABR Explorer
- Departing Australia superannuation payment (DASP) online application system.
View a list of all government online servicesExternal Link you can access using myGovID.
Set up your myGovID
Your myGovID is unique to you and can't be shared. As it's your personal Digital Identity, you should set up your myGovID using a personal email address. It should not be a shared or work email address.
Set up your myGovID in 3 steps:
- Download the myGovID app from the App Store or Google Play. The app is compatible with most smart devices.
External Link 
External Link
Only download the myGovID app from the official app stores listed above. Non-genuine versions of the myGovID app may be available from other sources.
- Enter your details – open the myGovID app and follow the prompts to enter your full name, date of birth and personal email address.
- Verify your identity – all of our online services can be accessed using a myGovIDExternal Link with a Standard or Strong identity strengthExternal Link. If you have trouble verifying your identity documents or photo, refer to Verifying your identityExternal Link.
Unable to achieve a Standard identity strength
Business directors or associates
If there's no principal authorityExternal Link with at least a Standard myGovID who can link the business in RAM, you won't be able to use myGovID at this time.
Your business will need to use a different lodgment option like Business software or a registered tax agent.
Employees
If you can't achieve a Standard myGovID, you may be able to use a myGovID with a Basic identity strength to access some of our online services. You'll need to complete some extra steps.
For more information, refer to Accessing our online services with a Basic myGovID.
Link your myGovID to a business using RAM
To access our online services on behalf of a business or entity, you need to link your myGovID to the business using RAM.
How you link depends on whether you're a:
Before an authorised user or administrator can link their myGovID in RAM, the principal authority must link their Australian business number (ABN) in RAM first.
Principal authority (including primary person)
As the principal authority, you need to start the process by linking your ABN to your myGovID in RAM. This must be done before you or others can access government online services on behalf of the business.
If a principal authority or authorisation administrator is already acting on behalf of the business online, they can authorise you in RAM to act on behalf of the business.
The principal authority is either a:
- sole trader
- eligible individual associate listed on an ABN in the ABR such as a
- primary person (no individuals listed as an associate in the ABR) such as a
- director of a corporate trustee
- authorised contact for a government agency
- responsible person for an Australian charity.
To link the business in RAM as a principal authorityExternal Link, you need a Standard or Strong myGovID.
Once linked, you can access our online services on behalf of your business or entity and set up authorisationsExternal Link for others to act on behalf of your entity.
Authorised user or administrator
To access our online services on behalf of a business or entity, a principal authority or authorisation administrator needs to authorise you in RAM.
Once you receive an authorisation request, use your myGovID to log in to RAM and accept the authorisationExternal Link. You have 7 days to accept or decline the authorisation request before the code expires.
The principal authority is the person responsible for the business or a business associate – for example, a sole trader, trustee, director or public officer.
Authorisation administrators can set up authorisationsExternal Link for others in RAM.
Business software user
If you use Standard Business Reporting (SBR)-enabled softwareExternal Link to interact with our online services, you'll need a machine credential.
If you use cloud-based SBR-enabled software, your digital service provider will build the credential into your software.
If you use desktop or locally hosted software, you'll need to create a machine credentialExternal Link using RAM.
Support
Videos
Trademarks and attributions
Android, Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries and regions. App Store is a service mark of Apple Inc.
Set up myGovID and Relationship Authorisation Manager (RAM) to access our online services on behalf of a business.