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  • Support in difficult times

    We are committed to providing support to people during crisis events and difficult times.

    Whether you are affected by COVID-19, a natural disaster, mental health issues, family and domestic violence, financial hardship, serious illness, or family tragedy, we can help.

    For information on support for people affected by the February/March 2022 floods, see flood support.

    In this section

    Tax and super support in difficult times
    Get more time to lodge and pay, help to reconstruct your tax records, or early access to your money

    Natural disaster support
    Find support following a natural disaster event, such as bushfire, cyclone, drought, flood, and storm

    Personal crisis support
    Help during mental health and wellbeing struggles, family and domestic violence, hardship, or death

    Support from other agencies
    Access payments, grants and help from other agencies, and what to report in your tax return

    Talk to us in difficult times
    How to contact us during a disaster event, personal crisis, or other emergency

    Related pages

    COVID-19
    Find the latest information and tailored support during COVID-19 (novel coronavirus)

    Support to lodge and pay
    Help when unexpected life events make it hard to pay your tax and super

    Verify or report a scam
    What to do if you get a phone call, text message or email that you're not sure is genuine

    Last modified: 03 Mar 2022QC 57756