Support in difficult times

We are committed to providing support to people during crisis events and difficult times.

Whether you are affected by COVID-19, a natural disaster, mental health issues, family and domestic violence, financial hardship, serious illness, or family tragedy, we can help.

For information on support for people affected by the February/March 2022 floods, see flood support.

In this section

Tax and super support in difficult times
Get more time to lodge and pay, help to reconstruct your tax records, or early access to your money

Natural disaster support
Find support following a natural disaster event, such as bushfire, cyclone, drought, flood, and storm

Personal crisis support
Help during mental health and wellbeing struggles, family and domestic violence, hardship, or death

Support from other agencies
Access payments, grants and help from other agencies, and what to report in your tax return

Talk to us in difficult times
How to contact us during a disaster event, personal crisis, or other emergency

Related pages

COVID-19
Find the latest information and tailored support during COVID-19 (novel coronavirus)

Support to lodge and pay
Help when unexpected life events make it hard to pay your tax and super

Verify or report a scam
What to do if you get a phone call, text message or email that you're not sure is genuine