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  • Tax Help program

    Our free Tax Help program helps eligible low-income earners to lodge their tax return online. If you need help lodging your tax return, you may be eligible for the Tax Help program.

    On this page:

    About the Tax Help program

    Tax Help is a network of ATO-trained community volunteers who can help you prepare your tax return using myTax.

    From July to October each year, our accredited volunteers help people lodge their tax returns online. Our volunteers can also help you:

    • lodge amendments
    • claim a refund of franking credits
    • create a myGov account
    • tell us if you don't need to lodge a return.

    You can receive Tax Help online or over the phone from the comfort of your home. You can also get help face to face from Tax Help centres across Australia.

    Watch: About the Tax Help program

    This video is about the Tax Help program

    Media: About the Tax Help program Link (Duration: 00:21)

    You can watch About the Tax Help programExternal Link in full screen on atoTV.

    Eligibility for Tax Help

    You are eligible for Tax Help if your income is around $60,000 or less for the income year and you didn't:

    • work as a contractor – for example, a contract cleaner, taxi or uber driver
    • run a business, including as a sole trader
    • have partnership or trust matters
    • sell shares or an investment property
    • own a rental property
    • have capital gains tax (CGT)
    • receive royalties
    • receive distributions from a trust, other than a managed fund
    • receive foreign income, that is not a foreign pension or annuity.

    Make an appointment

    Appointments for Tax Help open in June. We will update this information in June.

    See also:

    For easy to read information about doing your tax, go to:

    Last modified: 25 Feb 2021QC 32082