• Visit us

    We have shopfronts in each state and territory.

    The services offered and opening hours vary from location to location.

    Find out about:

    To see if you need to make an appointment at your nearest shopfront, phone us on 13 28 61.

    Note: Shopfront staff are no longer able to receive and stamp paper tax returns or other paper documents.

    In order to track the lodgment of paper documents, we recommend you submit those using registered post.

    Australian Capital Territory

    Shopfront

    Address

    Woden (DHS)
    (Canberra)

    Department of Human Services
      

    Woden Service Centre
    Penrhyn House
    6 Bowes St
    WODEN ACT 2606

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    New South Wales

    Shopfronts

    Addresses

    myGov Albury

    myGov Albury
     
    430 Wilson St
    ALBURY NSW 2640

     

    At myGov Albury shopfront you can:

    • connect with more government services online
    • learn how to use online services at home or on the go
    • access ATO, Medicare and Centrelink services.

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Chatswood
    (DHS)

    Department of Human Services
      

    Chatswood Service Centre
    56–64 Archer St
    CHATSWOOD NSW 2067

     

    Appointment service by video conference only. Bookings are essential, phone 13 28 61.

    No publications or self-service facilities available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Corrimal DHS
    (Wollongong)

    Department of Human Services
      

    Corrimal Service Centre
    Cnr Underwood St and Collins St
    CORRIMAL NSW 2518

     

    Open 8.30–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Newcastle
    (DHS)

    Department of Human Services
      

    Newcastle Service Centre
    279 King St
    NEWCASTLE NSW 2300

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Parramatta (DHS)

    Department of Human Services
      

    Parramatta Service Centre
    2–12 Macquarie St
    PARRAMATTA NSW 2123
    (entrance from O'Connell St)

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Penrith
    (DHS)

    Department of Human Services
      

    Penrith Service Centre
    598 High St
    PENRITH NSW 2750

     

    Appointment service only. Bookings are essential, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Rockdale
    (DHS)

    Department of Human Services
      

    Rockdale Service Centre
    75 Railway St
    ROCKDALE NSW 2216

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    myGov

    Sydney CBD

    myGovLogo

    myGov Sydney
      

    Shop 1, 32 Martin Place
    SYDNEY NSW 2000
    (opposite the MLC Centre)

     

    At myGov Sydney shopfront you can:

    • connect with more government services online
    • learn how to use online services at home or on the go
    • access ATO and Medicare services

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Wollongong

    See Corrimal.

    Northern Territory

    Shopfronts

    Addresses

    Darwin
    (DHS)

    Department of Human Services
      

    Darwin Service Centre
    24 Knuckey St
    DARWIN NT 0800

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Alice Springs
    (DHS)

    Department of Human Services
      

    Alice Springs Service Centre
    5 Railway Terrace
    ALICE SPRINGS NT 0870

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Queensland

    Shopfronts

    Addresses

    myGov

    Brisbane CBD

    myGovLogo

    myGov Brisbane
      

    Suncorp Plaza
    BRISBANE QLD 4000
    (Opposite King George Square – entrance next to Albert St Uniting Church)

     

    At myGov Brisbane shopfront you can:

    • connect with more government services online
    • learn how to use online services at home or on the go
    • access ATO and Medicare services

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Biggera Waters
    (DHS)

    Department of Human Services
      

    Biggera Waters Service Centre
    95 Brisbane Rd
    BIGGERA WATERS QLD 4216

     

    Appointment service only. Bookings are essential, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Townsville
    (DHS)

    Department of Human Services
      

    Townsville Aitkenvale Service Centre
    307–311 Ross River Rd
    AITKENVALE QLD 4814

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    South Australia

    Shopfront

    Address

    myGov

    Adelaide CBD

    myGovLogo

    myGov Adelaide
      

    88 Grenfell St
    ADELAIDE SA 5000
    (next to Grenfell St car park entrance)

     

     At myGov Adelaide shopfront you can:

    • connect with more government services online
    • learn how to use online services at home or on the go
    • access Medicare and ATO services.

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Paper publications are not available at this site.

    You can access a range of publications on our website, ordering them online or by phoning our publications ordering service on 1300 720 092.

    Tasmania

    Shopfronts

    Addresses

    Hobart (DHS)

    Department of Human Services

    Hobart Service Centre 
    30–38 Barrack St
    HOBART TAS 7000

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Launceston
    (DHS)

    Department of Human Services
      

    Launceston Service Centre
    8 Boland St
    LAUNCESTON TAS 7250

     

    Appointment service by video conference only. Bookings are essential, phone 13 28 61.

    No publications or self-service facilities available at this location. You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Victoria

    Shopfront

    Address

    Dandenong
    (DHS)

    Department of Human Services
      

    Dandenong Service Centre
    Level 1, 27–29 Robinson St
    DANDENONG VIC 3175

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Geelong
    (DHS)

    Department of Human Services
      

    Geelong Service Centre
    12–14 Little Ryrie St
    GEELONG VIC 3220

     

    Open 8.30am–4.30pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Melbourne CBD

    Australian Taxation Office
      

    Collins Square
    747 Collins St
    DOCKLANDS VIC 3008

     

    Open 8.30am–4.45pm weekdays.

    To see if you need to visit us, phone 13 28 61.

    Self-service facilities available to help you connect with us digitally.

    Paper publications are not available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    Western Australia

    Shopfronts

    Addresses

    Joondalup
    (DHS)

    Department of Human Services
      

    Joondalup Service Centre
    68 Reid Promenade
    JOONDALUP WA 6027

     

    Appointment service by video conference only. Bookings are essential.

    To see if you need to visit us, phone 13 28 61.

    No publications or self-service facilities available at this site.

    You can access a range of publications on our website, by ordering them online or by phoning our publications ordering service on 1300 720 092.

    myGov

    Perth CBD

    myGovLogo

    myGov Perth
      

    Shop 15, Wesley Quarter
    770 Hay St
    PERTH WA 6000

     

     At myGov Perth shopfront you can:

    • connect with more government services online
    • learn how to use online services at home or on the go
    • access ATO and Medicare services

     

    Open 8.30am-4.30pm weekdays.

    To see if you need to visit a Shopfront call us on 13 28 61.

    Paper publications are not available at this site.

    You can access a range of publications on our website, ordering them online or by phoning our publications ordering service on 1300 720 092.

    Last modified: 03 Jul 2017QC 33518