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Live chat

Live chat is available for clients lodging via myTax or who have small business enquiries.

Last updated 2 November 2023

On Australian national public holidays, our live chat service is closed throughout Australia.

Access live chat

Our live chat service is currently only available for users of myTax.

Note: To use myTax, you need to have a myGov account linked to the ATO.

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myTax questions including:

  • Income and deductions
  • Private health insurance
  • Amendments and ATO errors
  • Tax offsets
  • General tax information 



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Note: To use myTax, you need to have a myGov account linked to the ATO.


10:00 am to 6:00 pm Monday to Friday (AEDT)