You can download the guide, Large business supplier onboarding supportThis link will download a file (PDF, 459KB).
Note: We are still refining this content and would like to hear from you. Your insight will help create the best possible experience. Share your feedback at einvoicing@ato.gov.au.
eInvoicing changes the way businesses receive and process invoices, and also how their suppliers send invoices.
If your business is eInvoice-enabled, or planning to become enabled, this guidance will help you to successfully onboard your suppliers. Use it to:
- prepare, prioritise and plan with our onboarding checklist (see Appendix 1)
- prepare for internal process changes, including staff training and internal communications (see Appendix 2)
- identify your suppliers and communicate with them (see Appendix 3).
This guidance is designed for people in medium to large entities involved with processing accounts payable (supplier) invoices, including:
- finance, particularly accounts payable
- procurement, contract or supplier account managers
- eInvoicing implementation project teams
- communications change teams.
Key onboarding principles
The following principles will help make the changes easier for everyone:
- Plan onboarding as part of your technical implementation. Make it part of your roadmap.
- Partner with your finance and procurement teams and with other relevant business areas.
- Don't leave onboarding until the end. Engage and communicate with your suppliers early.
- Test for multiple scenarios and requirements with a small group of reliable suppliers before making it business as usual.
- Set targets and manage your supplier onboarding efforts.
- Look for opportunities to make eInvoicing the default channel for current and future contracts.