Email: Announcing you can receive eInvoices
Dear [Name]
We can receive eInvoices
eInvoicing is rolling out across Australia. There are hundreds of thousands of businesses and government agencies registered on the eInvoicing network, with more joining every month.
[Your business name/We] has/have switched on and now prefer to receive eInvoices instead of emailed PDF invoices.
Sending us eInvoices
When sending us an eInvoice, please use our ABN [your business’s ABN] as our address and check our legal name [your 'Entity name' as it appears on the ABRExternal Link] is correct. And, include the following information in your eInvoices:
- a reference number for our purchase (purchase order number or contract number)
- contact email address or name of the contact person or team within our business (this will help us direct your eInvoice for faster approval)
- your contact email address or name (this will help us if we need to clarify something with you)
- payment information (bank details so we can pay you via EFT).
[Modify, delete, or add other requirements specific to your organisation.]
This information is also on our website [link to the content for your website when published].
Why we prefer eInvoicing
eInvoicing is a new way to send and receive invoices. Structured invoice data is transmitted from your software to ours via a secure network. It improves accuracy, reduces the risk of fraud, and can speed up processing and payments.
eInvoicing is available in many popular business and accounting systems, and it doesn’t matter what software you're using so long as it’s connected to the eInvoicing network.
With eInvoicing, you don't need to create paper or PDF invoices that you print, post or email and we don't need to scan or enter these manually into our financial system.
Getting started
It’s easy and quick to get started - many software packages are already eInvoicing ready. Check the eInvoicing product registerExternal Link to see if your software is eInvoicing enabled.
- If your software is not listed, ask your provider if their product is ready and what you need to do to get enabled.
- If you do not use any accounting software, there are many free or low-cost options.
- Already set up for eInvoicing? Familiarise yourself with our data requirements [link to the content for your website when published] and start eInvoicing us today.
The ATO has information to help small, medium and large businesses get started with eInvoicing.
We look forward to receiving eInvoices from you instead of emailed PDF invoices as soon as you're ready.
Regards,
[Your signature block]
Email: Reminding suppliers about eInvoicing
Dear [Name]
Reminder – you can send us eInvoices
Recently we announced that we have started using eInvoicing.
If you can send us eInvoices, please do so. If you are not yet ready, you can still email us PDF invoices, but consider joining the eInvoicing network as soon as possible.
Using eInvoicing reduces the risk of fraud and can speed up processing and payments. It’s easy and quick to get started - many software packages are already eInvoicing ready. The ATO has information that can help.
When sending us an eInvoice, please use our ABN [your business’s ABN] as our address and check our legal name [your 'Entity name' as it appears on the ABRExternal Link] is correct. And, include the following information in your eInvoices:
- a reference number for our purchase (purchase order number or contract number)
- contact email address or name of the contact person or team within our business (this will help us direct your eInvoice for faster approval)
- your contact email address or name (this will help us if we need to clarify something with you)
- payment information (bank details so we can pay you via EFT).
[Modify, delete, or add other requirements specific to your organisation.]
This information is also on our website [link to the content for your website when published].
We look forward to receiving eInvoices from you soon.
Regards,
[Your signature block]
Content for your website
eInvoicing
Peppol eInvoicing is a new secure way to send your invoices to us. eInvoices are structured data files that you send from your software to ours, replacing PDFs that you send via email. More than 400,000 Australian businesses are on the Peppol eInvoicing network, and most of the popular small business software packages include eInvoicing capabilities. The ATO has more information about getting started with eInvoicing.
When sending us an eInvoice, please use our ABN [your business’s ABN] as our address and check our legal name [your 'Entity name' as it appears on the ABRExternal Link] is correct. And, include the following information in your eInvoices so we can process and pay you as fast as possible:
- a reference number for our purchase (purchase order number or contract number) [insert example of format required]
- contact email address or name of the contact person or team within our organisation (this will help us direct your eInvoice for faster approval)
- your contact email address or name (this will help us if we need to clarify something with you)
- payment information (bank details so we can pay you via EFT).
[Modify, delete, or add other requirements specific to your organisation.]
If you're unable to, or are unsure which fields to enter this information, please contact us [insert relevant team email address].
While you may still send invoices to [insert email address], we prefer eInvoices.
Social media and more
We can provide you with sample promotional newsletter articles and social media posts you can adapt to help in engaging and communicating with your suppliers. To request these, contact eInvoicing@ato.gov.au.