• Notification of a deceased person

    You can officially notify us of a person’s death and who has been appointed as the executor or administrator. You can notify us either:

    Each method is explained below.

    Note: You will need to download the form Notification of a deceased person (NAT 74279) to lodge the notification by mail or in person.

    See also:

    Online – using the Australia Post service

    Follow these three simple steps:

    1. Step 1: Online form
    2. Step 2: Print summary
      • After submitting your online form, print the summary – you will need it for Step 3.
    3. Step 3: Australia Post interview
      • Visit the Australia Post office locatorExternal Link to find a participating retail outlet near you where you can present your supporting documents. To complete the notification, you must attend an interview to present your supporting documents within 30 days.
      • You can either book an appointment or simply attend a participating Australia Post retail outlet for an interview. Bookings are not essential.
      • Remember to take your printed summary and your supporting documents to the interview.

    Supporting documentation

    You must bring the death certificate to your interview.

    We will accept only current unaltered original documents, or copies that have been appropriately certified. Documents that have been corrected or changed and initialled are not acceptable.

    If you do not provide an acceptable death certificate at the interview, your summary will be returned to you and your notification will remain incomplete.

    If you do not have the death certificate, phone us on 13 28 61 – we may still be able to add some information about the person’s death to our records over the phone.

    Executors or administrators

    You need to provide one of the following current supporting documents – in addition to the death certificate – showing you are the executor or administrator of the deceased estate. It needs to be an original or appropriately certified copy:

    • The deceased person’s last will and testament
    • Letters of administration.
    • Evidence of grant of probate.

    Additional documents

    If your supporting documents are in a previous name, you will also need to provide one of the following documents:

    • change of name by deed poll
    • change of name document
    • marriage certificate.

    Frequently asked questions

    How do I submit the online form?

    You will need to review the instructions before starting a form because it contains important information that will assist you.

    Select Start New Form to begin. The form will provide a step-by-step guide on the information you need to provide.

    If you have not provided all the required information on each page, error messages will appear when you try to move to the next page. You will need to complete these questions before you are able to continue with the form.

    Is there any fee to apply?

    There is no fee for lodging a Notification of a deceased person form.

    What information will I be asked to provide in the online form?

    You will be asked to answer a series of questions:

    • personal details for yourself and those of the deceased person
    • contact details
    • residential and postal address details.

    What is the minimum computer system requirement to use the online form?

    The online form supports the use of browsers with the following minimum requirements:

    • Internet Explorer 8 or newer
    • Mozilla Firefox 10 or newer
    • Google Chrome 18 or newer
    • Apple Safari 5.1.4 or newer.

    The online form supports both Apple Macintosh and Windows operating systems.

    Mobile devices are currently not supported.

    What happens if I cancel or close the form without submitting it?

    If you cancel or close the form before you submit it, any information you entered will not be saved.

    How can I complete the notification?

    Once you have submitted the online form, the confirmation page provides you with a reference number, your summary, and instructions on how and where to complete the notification.

    You must lodge the notification in person at a participating Australia Post outlet within 30 days of submitting the online form. To locate your nearest participating Australia Post outlet, ring 13 13 18 or visit the Australia Post office locatorExternal Link.

    When attending a participating Australia Post retail outlet:

    • You must provide the death certificate as the supporting document.
    • We will accept only unaltered original documents, or copies that have been appropriately certified – documents that have been corrected or changed and initialled are not acceptable.
    • If you do not provide an acceptable death certificate at the interview, your summary will be returned to you and the notification will remain incomplete.
    • If you are the executor or administrator, you need to provide a current supporting document in addition to the death certificate, stating you are the executor or administrator of the deceased estate – it needs to be an original or appropriately certified copy.

    I’ve printed my summary and realised I entered some details incorrectly. How do I correct this?

    The Modify Form function, allows you to modify an online form you have already submitted, to correct the data. To access a submitted form:

    • select Modify Form from the form home page
    • log in using your reference number and your date of birth.

    You can then update the details and submit the form again.

    You will be issued with a new reference number. If you need to access your form again, you must use this new reference number, along with your date of birth. Ensure you print the new summary to bring to a participating Australia Post retail outlet.

    Mail or in person

    Download the paper form:

    Lodge your completed form with us by either:

    • visiting your nearest ATO shopfront – phone 13 28 61 between 8.00am and 6.00pm, Monday to Friday, to make an appointment
      • take your original documents with you to the appointment. A tax officer will check your documents and hand them back to you
    • mailing it to the address on the form, with certified copies of your documents
      • documents that you mail to us will not be returned to you. We will accept only certified copies of your original documents – documents that have been amended or altered in any way will not be accepted.

    It can take up to 28 days to update the deceased person's records after we receive your form.

    Last modified: 17 Feb 2017QC 32562