Receiving your letter
You may receive a letter if the income amount that your employer (or employers if you have more than one job) reported to us doesn't match the amount in your tax return.
Employment income is the money you receive from working.
If you have a myGov account linked to us, we will send the letter to your myGov inbox. It will have one of the following titles:
- We have found an error in your income tax return.
- We have received more information about your income tax return.
- Notification of a mistake in your income tax return.
If you don't have a myGov account, we'll send the letter to the most recent postal address we have for you.
If you use a registered tax agent, a copy of the letter will be available for them to view in communication history in Online services for agents (OSFA). They can use this to review communications and respond on your behalf.
What you need to do
You need to review the income summary and compare the information with your records. You can then determine if you agree or disagree.
If you have a question about your data-matching letter, phone us on 1300 768 912, and select option 3 between 8:00 am and 6:00 pm, Monday to Friday.
Below is a sample of the employment income schedule on the letter. Keep in mind that your letter will contain your own details and may not look exactly like this. The definitions will help explain your schedule.
Source of income |
Payer ABN |
Amount included on your return |
Amount reported to us by a third party |
Difference |
|---|---|---|---|---|
Ace Employer Pty |
11111111111 |
$31,238 |
$38,895 |
$7,657 |
Source of income tax withheld |
Payer ABN |
Amount included on your return |
Amount reported to us by a third party |
Difference |
|---|---|---|---|---|
Ace Employer Pty |
11111111111 |
$8,328 |
$7,657 |
$671 |
Definitions to understand your schedule
The following definitions will help you to understand your schedule:
- Each table relates to an item or label in your tax return – this will show you what you lodged in your tax return.
- Source of income or tax withheld – all employment income that has been reported to us by your employer (or employers).
- Payer ABN – each employer's ABN for the employment income reported to us.
- Amount included in your return – the income amount you declared for the relevant item or label in your tax return.
- Amount reported to us by a third party – the amount reported by the employer (or employers).
- Difference – the amount of income not declared in your return, or the amount of tax withheld you claimed that is above the total credit advised by your employer (or employers).
Income statement not finalised or missing payment summary sets out what you can do if:
- your income statement isn't finalised by your employer
- you can't get or locate your payment summary.
Single Touch Payroll for employees explains the nature of the tax and super information you receive when your employer pays you.
If you agree
If you agree with the information provided in the letter, you can advise us of your decision through ATO online services using the ATO app or your myGov account.
Log in to ATO online services, then:
- select Manage tax returns
- select Pending ATO amendments
- select Agree with amendment.
We will process the amendment and send you an amended notice of assessment.
Alternately, if we don’t hear from you, we will change your tax return to include the information provided. We will send you an amended notice of assessment after 28 days, which may result in more interest charges.
Once you receive your amended notice of assessment, you'll need to pay any amounts you owe us by the due date.
If you disagree
If you disagree with the amounts reported, you have 28 days to respond. You must also provide supporting documents that show how the amounts are incorrect.
If we don't receive a response from you within 28 days, we will automatically amend your tax return with the information we have from your employer. You will then receive an amended assessment.
To let us know that you disagree with the information provided, you can send us your details online, by mail or by email:
Online through ATO online services using the ATO app or your myGov account:
- select Manage tax returns
- select Pending ATO amendments
- select Disagree with amendment
- select a reason for disagreeing
- upload your supporting documents.
By mail to
Australian Taxation Office
PO Box 3543
ALBURY NSW 2640
By email to datamatchingteam@ato.gov.au
Be aware, the internet is not a secure environment. We do not control the path of inbound and outbound emails. If you choose to communicate with us by email the privacy of your personal information can't be guaranteed.
Your response will be assessed and once finalised you will receive an amended notice of assessment. You may be contacted by the case officer reviewing your supporting documents if we require additional information.
If we don't receive a response from you in 28 days, we will automatically amend your tax return to align with the information we have. You will then receive an amended notice of assessment.
Supporting documents
We may ask you to provide the following supporting documents, if you disagree with the information in the letter about your employment income:
- An income statement, payment summary or payslips from employers you had during the identified financial year.
- Any amended payment summaries or income statements from your employer (or employers).
- A final payslip that provides details of your annual salary.
- A full year bank statement showing deposits.
You or your tax professional can send this information to us.
What to do if you disagree with the data-matching details your employer reports to us in your employment income letter.