Tax Help program training

Find out what you will learn from Tax Help program training and how to become an accredited volunteer.

Your responsibilities as a volunteer, including protecting taxpayer privacy, code of conduct, and reporting requirements.

The Alternative Access Process allows Tax Help volunteers to help clients with online lodgment of returns or amendments.

Work health and safety rights and responsibilities for Tax Help volunteers.

Learn how to help clients access their ATO online account and lodge their tax return with myTax.

Learn the topics you can assist taxpayers with to complete their tax return.

Learn about your Tax Help centre and how to conduct an appointment.

Find out what you can claim a reimbursement for as a Tax Help volunteer and how to make a claim.