Online
The quickest way to maintain your credit and debit details is through our Online servicesExternal Link for individuals. All you need is a myGov account linked to the ATO.
When providing your credit and debit card details, provide the:
- card holder name
- card number (no spaces or hyphens)
- expiry month and year
- card verification code (CCV or CVV).
When entering the card holder name, include spaces between each word and initials where required – for example, John Q Citizen.
You will also need to provide the following information, matching details held by your card issuer:
- phone number or email
- billing address.
We will not collect and store this information.
It’s important to keep details such as your address and contact information up to date with us and your financial institution, as it will make payments easier for you.
Steps to maintain your card details
To maintain your credit and debit card details:
- Sign in to your myGov account and select ATO.
- From ATO online services, select My profile, then select Manage card details.
This will display any stored cards and the status of each card – for example, unusable, expired, or expiring soon. Up to 4 cards can be stored. - Select Add to enter a new credit or debit card, or click on the arrow to the right of a stored card to Edit or Remove card details.
- Tick the box to agree to sign the declaration with the identification details you used to log in.
- Select Save.
By phone
To maintain your credit and debit card details by phone, you must be the card holder.
If you're the card holder, contact us during operating hours to speak to a customer service representative.
When you phone us, we'll confirm your identity by asking you some questions based on information from your tax records.
You will need to provide either your:
- personal tax file number (TFN)
- Australian business number (ABN).
When providing your credit and debit card details, provide the:
- card number (no spaces or hyphens)
- expiry month and year
- card verification code (CVC or CVV – this is the 3 or 4-digit number on the back or front of the card).
For more details about the information we collect, see Privacy notice – Maintain credit and debit cards.