Read the following factsheet or download the portable document format (PDF) version Get secure and ongoing access online with myID (PDF 204KB)This link will download a file.
Have we restricted your account?
If you have been the victim of identity theft, we apply additional safeguards to protect your ATO record and prevent unauthorised access to ATO online services.
By using a Strong myID to access our online services, you can have these safeguards reduced. You will no longer need to phone us each time you want to access your tax or super information through ATO online services. You’ll have ongoing access.
Restore your access
Step 1: Download the myID app
myID is the Australian Government’s Digital ID app. Download the myID app from Google Play or the App Store.
Step 2: Set up a Strong myID
You’ll need to verify your ID and complete a face verification check. Check what documents you need and how to set up at myIDExternal Link.
Step 3: Sign in to myGov
Go to myGovExternal Link and select Sign in with Digital ID and follow the prompts to sign in and connect your myID.
Step 4: Access ATO online services
Select Australian Taxation Office from your linked services.
Use myID each time you sign in
By signing in using your Strong myID, you have helped secure your account by setting a ‘Strong’ online access strength.
To maintain this protection, continue to sign in using your Strong myID when accessing ATO online services through myGov or the ATO app.
Using a Digital ID is voluntary. If you'd like to change the way you sign in to ATO online services, contact us on our Individuals enquiries line.
You’ve secured your sign in
A Strong myID is the most secure way to access ATO online services.
By verifying your ID and photo in the myID app, it is much harder for fraudsters to impersonate you or access your account.
Learn more by visiting ato.gov.au/SecureAccess.