Resetting Chrome
Warning: Resetting Chrome will reset your homepage, new tab page and search engine, disable your extensions, unpin all tabs, clear other temporary and cached data, such as cookies, content, and site data.
- Open Chrome.
- Select the Chrome menu (3 vertical dots or bars on the top right corner).
- Select Settings or type chrome://settings in the address bar (press Enter) to open the Settings tab.
- Scroll to the bottom and click Advanced to expand more options (if not already visible).
- Go to the Reset/Reset and Clean Up section.
- Select Restore settings to their original defaults. A box will appear, select Reset settings to confirm.
- Close and reopen the browser to ensure the changes take effect.
Resetting Firefox
Warning: Resetting Firefox will save your bookmarks, browsing history, open tabs, windows, passwords, cookies, and web form auto-fill information. However, your extensions and themes will be removed, and your preferences will be reset.
- Press Alt + H on your keyboard to drop down the help menu, or in the browser address bar type about: support.
- Select More troubleshooting information; to open a new tab called Troubleshooting Information.
- Select Refresh Firefox... in the right-hand corner. A box will appear, select Refresh Firefox to confirm. Firefox will automatically close and reopen when this task is complete.
Resetting Internet Explorer
Warning: Resetting Internet Explorer will impact your stored history, cookies and cache, passwords, add-ons etc. It doesn't delete you favourites or bookmarks.
- Press Alt + T on your keyboard or select the gear icon in the upper-right hand corner to bring up the Tools menu.
- Select Internet options.
- Select the Advanced tab.
- Select the Reset option under Reset Internet Explorer settings.
- Make sure all windows are closed. A prompt will advise of this. Can't proceed until all Internet Explorer tabs are closed.
- Ensure check box for Delete personal settings is ticked.
- Select Reset.
- Select Close when you see ‘4 green ticks’.
- Restart your computer.
Resetting Safari 6 and 7
- Select the Safari menu.
- Select Reset Safari.
- Ensure all check boxes are ticked.
- Select Reset.
- Safari will now close and reopen automatically.
Resetting Safari 8 and 9
The reset function is unavailable, and the following is the closest process available:
- Select the Safari menu.
- Select Preferences.
- Select Privacy.
- Select Remove all website data.
- Select Remove now.
- Close browser and reopen to ensure changes take effect.
Resetting Safari 10 and onwards
Follow the instructions on how to clear the cache and cookies in your web browser specific to Safari.