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Loan accounts

Last updated 3 October 2023

You can view the loan accounts and balances for:

  • Higher Education Loan Program (HELP)
  • VET Student Loan (VSL)
  • Student Financial Supplement Scheme (SFSS)
  • Trade Support Loan (TSL)
  • Student Start-up Loan (SSL)
  • ABSTUDY Student Start-up Loan (ABSTUDY SSL).

Loan information is transferred to us from other government agencies. There may be a delay between when your clients acquire the loan and what is shown in the system.

To view a client's loan details:

  • select a client
  • select Accounts and payments then Loan accounts to display
    • Account description
    • Balance
    • Voluntary repayment
    • Print friendly version
  • select an account to view a list of transactions. Select Filter to sort by Processed date or Effective date and the date range
  • select Print friendly version to print or save in HTML or CSV.

HELP account transactions will only be available from 1 July 2014 onwards. VSL accounts will be available from 1 July 2019 onwards.