When to determine and report unclaimed super
For your unclaimed super, lost member, inactive low-balance accounts and former temporary residents you must report to us twice a year, on 31 October and 30 April.
You determine your unclaimed super, lost member and inactive low-balance accounts as at the end of the unclaimed money day. You must report and make the payment by the scheduled statement day.
If you have no unclaimed money, lost member accounts or inactive low-balance accounts to report and pay, you're required to submit a non-lodgment advice.
Former temporary resident unclaimed super reported in response to a section 20C notice must also be reported and paid by the scheduled statement day. However, if we give you the notice less than 28 days before the scheduled statement day, the due date will generally be the following scheduled statement day.
For more information, see Unclaimed superannuation money protocol.
How to report
SuperStream
When you identify an account as USM for a reporting period, you can use the SuperStream data standard rollover USM data message and transfer the money using the USM rollover payment message.
In response we'll send a rollover outcome response message to you.
This doesn't apply to USM that includes a New Zealand (NZ)-sourced amount.
Paper lodgment
The USM statement paper form is for super providers with reporting and payment obligations under the Superannuation (Unclaimed Money and Lost Members) Act 1999 (SUMLMA) and for funds reporting NZ sourced USM amounts.
If you're a fund reporting for no more than 6 members, you can either:
- report electronically
- use the approved USM statement paper form.
If you're a fund reporting USM that includes a NZ-sourced amount:
- use the approved USM statement paper form.
Don't use this USM statement if you're lodging for 7 or more members – unless you're reporting a NZ sourced amount. A USM statement with 7 or more members, not including NZ sourced amounts, must be lodged electronically.
For more information on payment instructions see, How to pay USM.
Non-lodgment advice
You must submit a non-lodgment advice by the scheduled statement day if, at the end of the unclaimed money day, you're not required to report and pay any of the following:
- unclaimed super of members aged 65 years or older, non-member spouses or deceased members
- small accounts or inactive accounts of unidentifiable members
- inactive low-balance accounts.
If you have no unclaimed super, lost member or inactive low-balance accounts to report, you can submit one NLA for all.
If you meet one of the criteria for reporting USM and one of the criteria for submitting an NLA, you must lodge both a reporting statement and an NLA.
Complete the NLA template (XLSX, 35KB)This link will download a file and lodge it through Online services for business.
You don't have to submit an NLA if:
- your fund is a regulated super fund with no more than 6 members
- your fund is a state or territory public sector super scheme that reports and pays, by law, unclaimed super to its relevant state or territory authority.
Penalties may apply if you:
- don't report your USM or lodge your NLA correctly and pay any amount outstanding to us by the due date
- provide statements that are false or misleading
- fail to keep records or you keep records incorrectly.
Prescribed state and territory public sector super schemes are permitted to transfer unclaimed super to us. If you're a state or territory government fund, contact your state or territory authority to confirm whether you can transfer unclaimed super to us.