ato logo
Search Suggestion:

Businesses and organisations online services

Most of your business reporting and transactions can be done online through ATO online services.

Last updated 17 July 2024

Online services for business

Online services for business is the default online service for approved self-managed super fund (SMSF) auditors, businesses, not-for-profits (NFPs) and other organisations to engage with us.

Trustees of self-managed superannuation funds who have an ABN can also use this service.

Online services for business will log out after 20 minutes of inactivity so it is important to regularly save your work. If you are timed out, just log in again.

To lodge tax returns for your business or organisations, use standard business reporting (SBR) enabled software.

Log in to Online services for business

You can use Online services for business for most of your organisation's interactions with us – for example:

  • switch between your businesses with a single log in
  • manage activity statements, taxable payments annual reports, and self-assessed income tax exemptions
  • make payments or find your balances owing, payment reference number (PRN) and create payment plans
  • correspond with us using Secure mail
  • manage your accounts and update your tax registration details (for example, register for goods and services tax (GST) and pay as you go (PAYG) withholding)
  • nominate a new registered tax agent, BAS agent, or a payroll services provider, or update authorisations for an existing registered agent
  • access the Small Business Superannuation Clearing House.

Accessing Online services for business

To access Online services for business you'll need to sign in using myGovID.

If you’re new to our online services, you will have to first set up your myGovID and then link it to your business in Relationship Authorisation Manager (RAM).

How to use Online services for business

Find step by step guides to help you use Online services for business:

  • General Online services for business functions
    • To customise your home page, switch between businesses, provide feedback and check notifications
  • Accounts and payments
    • For instructions to view your accounts, make payment plans, request transfers and refunds
  • Lodgments
  • Employees
    • For instructions on managing your employees
  • Profile
    • To view or update your details, including registering for additional tax roles (GST, WET etc), financial information, add or change authorisations, and business associates.
  • Communication
    • To send or receive secure messages from the ATO, including to lodge amended tax returns, or SGC statements, request remissions of interest.
  • Approved SMSF auditors
    • Information for approved auditees using Online services for business.

Standard Business Reporting (SBR)-enabled software

Your organisations business and accounting software may include Standard Business ReportingExternal Link (SBR), which helps to simplify business reporting obligations. SBR allows you to submit information including tax file number declarations and income tax returns.

If your organisation uses SBR-enabled software you should refer to your business software how to guides for instructions on sending information to us.

When lodging reports, your SBR-enabled business software may require a branch number. This is located next to your account description in Online services for business or ATO online. For example, Activity statement 002.

If you use SBR-enabled software, you can report using information that's already captured as part of the day-to-day operations of your business.

If you are a business owner and you do not currently use SBR enabled software, you can talk to your adviser or software provider, or see the SBR products registerExternal Link for details of the products available.

Credentials in SBR-enabled software

Your SBR-enabled software uses a credential that allows you to securely submit information to us.

When using cloud-based SBR software, you don't need to create this credential. Instead, your software provider will build it into your software.

If you use desktop or locally hosted SBR-enabled software (not cloud), you'll need to create a machine credentialExternal Link using Relationship Authorisation ManagerExternal Link.



Outlines the obligations of a user of Online services for business.

Online services for business has a range of functions available for all users.

Use the Accounts and payments menu in Online services for business to make payments and arrange payment plans.

Use the Lodgments menu in Online services for business to lodge a range of forms and statements.

Use the Employees menu in Online services for business to manage most of your employer obligations.

You can use the Profile menu in Online services for business to manage your business details with us.

Use the Communication menu in Online services for business to communicate with us by Secure mail.

Online services for business allows approved self-managed super fund (SMSF) auditors to lodge ACA and ACRs online.