Services, resources and support

Access the registered agent phone number and Fast Key Codes for tax professionals.

Use the BAS agent Fast Key Code guide to help direct your enquiry. Where possible, use our online services first.

Use the Tax agent Fast Key Code guide to help direct your enquiry. Where possible, use our online services first.

Monitor system availability and performance of ATO digital services, including maintenance and service alerts.

Tax practitioner assistance for unresolved matters. Find out about eligibility and how to request TPA help.

Educational and instructional videos to help tax professionals use functions in Online services for agents.

Help your clients meet their payment obligations and understand what happens if they don't lodge and pay on time.

Disaster or emergency event support, including help reconstructing records for you and your affected clients.

Support and guidance to help clients that are victims of tax fraud, including how to report and respond.