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Systems advice and alerts

Find out how we notify tax professionals about the availability and performance of our systems.

Last updated 15 June 2023

Types of system advice

Our digital services may sometimes be unavailable due to regular planned maintenance or unplanned system issues. We undertake regular maintenance of our systems to ensure they provide the services you need. Where possible, we do this outside normal business hours in scheduled system maintenance.

Keep informed of system availability

There are 4 ways you can keep informed about both planned maintenance and unplanned system issues.

Privacy details

We'll only use your email address for the purpose for which you have given it, or any other purpose permitted under the Privacy Act 1988.

Your email address, name and location will be used for the sole purpose of providing you with the Tax professionals news and alert emails. These emails will be tailored to notify you of events in your region. No other personal information will be provided to, collected or stored by our Australian online marketing platform service provider, Swift Digital.

Our privacy policy contains important information as to how you may:

  • access your personal information held by us
  • seek correction of that information
  • complain about a breach of the Australian Privacy Principles, and how we will deal with such a complaint.

What information is collected and stored

Only the email address, name and location you use to subscribe to our Tax professionals news and alerts emails are provided to Swift Digital.

You will not be asked to provide any further details when you subscribe. Nor will any other personal information be collected or stored by Swift Digital.

Swift DigitalExternal Link is an Australian company that stores all data in Australia.

Swift Digital maintains your data in compliance with Australia's Spam Act 2003 and Australian Privacy Provisions.

Go to the Swift Digital website for more information on: