Holiday closure period
Our offices, phone support services and customer response on our social media pages will be unavailable during our annual closure.
The closure will start at noon local time Wednesday 24 December 2025. Normal services will resume at 8:00 am local time on Friday 2 January 2026.
System maintenance
ATO online services and the ato.gov.au website will be available with no planned outages or system maintenance in this year's closure.
To check if our online services are experiencing any unexpected or unplanned performance issues, you can refer to our dashboards to see the current system status.
- Online services for agents dashboardExternal Link
- Online services for business dashboardExternal Link
- Practitioner lodgment service (PLS) dashboardExternal Link
Online services help
If you are experiencing technical difficulties when accessing or using our online services, refer to our self-help web content.
If you require assistance for system functionality or advice, you can find user guides and instructions at ATO online services.
Small Business Superannuation Clearing House
Key dates you and your clients need to be aware of for the Small Business Superannuation Clearing House (SBSCH):
- Wednesday 10 December 2025 5:30 pm AEDT – all super payments with instructions received after this date will be processed from Friday 2 January 2026.
- Wednesday 28 January 2026 – super guarantee (SG) quarterly payments are due.
- Wednesday 1 July 2026 – the SBSCH will close permanently. Encourage your clients to consider alternatives ahead of the closure.
Remember to check before your clients' SBSCH lodgment obligations are due that you can access their accounts. If your clients need to complete an agent nomination and have not done so you can follow the steps in our client-to-agent linking troubleshooting guide.
News and alerts
Our last edition of the Tax professionals newsletter for 2025 will issue on Wednesday 10 December. The first edition for 2026 will issue on Wednesday 14 January.
Subscribe to our Tax professionals newsletters or update your email address so you don't miss out on future editions.