We're refreshing the look and feel of Online services for agents in November 2026.
The refresh focuses on the visual presentation of Online services for agents and won’t replace or reduce the priority of ongoing work to improve digital services for tax and BAS agents.
What is changing?
You may notice updates to:
- colours
- layouts
- icons
- page presentation
- navigation elements, including how you access client list and advanced search features.
These changes are designed to create a more consistent experience across ATO online services and ato.gov.au.
What isn't changing?
The refresh is primarily visual. There are no changes to:
- Online services for agents functionality
- permissions or client access arrangements
- existing business processes.
You can continue to complete your day-to-day activities using the same processes you use today.
We're providing advance notice to help you prepare for the refreshed interface. The refresh focuses on improving the visual experience and consistency across ATO digital services and does not replace ongoing work to improve digital services for tax and BAS agents.
What happens next?
We'll share more information and guidance as implementation approaches.
You may also wish to let your clients know they may notice a refreshed look and feel when accessing ATO digital services. The refresh does not affect security settings, data or account information, and clients do not need to take any action.