Your annual on-time lodgment performance overview is available via the Lodgment program status function in Online services for agents. The function also allows you to track your lodgment performance throughout the year.
Find out how we calculate your on-time lodgment performance and the simple things you can do to improve it, including:
- notifying us when a return is not necessary.
- updating your client list to remove those who no longer use your services.
Meeting the benchmark is not a requirement to access due dates under the lodgment program. However, if you fall significantly below the benchmark, we may contact you to understand your circumstances and discuss how to improve your lodgment performance.
Find out about our support strategies if you don't meet the performance benchmark and answers to frequently asked questions about the lodgment program framework.