Show download pdf controls
  • Single Touch Payroll for employees

    The way employers report your tax and super information to us is gradually changing.

    This reporting change is called Single Touch Payroll (STP) and it applies to employers that have 20 or more employees.

    Some employers have already started STP reporting. However, the majority of employers with 20 or more employees will start from 1 July 2018.

    If your employer reports through STP they will send us your tax and super information each time they pay you. We call this ‘real-time reporting’.

    Don’t worry; you’ll still be paid the same way. However, there will be some changes for you.

    We have produced the following summary factsheet as a handy resource:

    Find out about:

    Troubleshooting

    Employees

    Table: STP troubleshooting information for employees

    Issue

    Resolution

    You can see duplicate records when completing a tax return because your employer has provided both finalised STP data and a payment summary.

    Use only one set of data; either finalised STP data or payment summary information.

    Delete one of the records prior to submitting your tax return.

    Your 2017–18 financial year STP data is not yet finalised.

    Data that is not finalised may be incomplete and must be checked before it’s used. Contact your employer to confirm amounts are correct and to check the information before it is used to complete a tax return.

    Your employer has advised they have finalised your data so you can complete a tax return but it does not say ‘Tax ready’ nor does it show in pre-fill.

    There is a processing time of up to 72 hours (but usually much shorter) from receiving the final report before it updates to ‘Tax ready’ on myGov or is ready for pre-fill.

    Last modified: 20 Aug 2018QC 54706