System maintenance
System Shutdown 24 December 2019 to 2 January 2020
From noon AEDT 24 December 2019, ATO systems will progressively become unavailable in preparation for a major system upgrade. Refer to the table below for a detailed explanation of systems that are affected.
Systems shutdown; start and finish times
Start time
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End time
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Maintenance type
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Tuesday 24 December 2019 noon AEDT
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Thursday 2 January 2020 6.00am AEDT
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All Standard Business Reporting (SBR) including the Practitioner Lodgment Service will be offline until 2 January 2020. Single Touch Payroll (STP) will continue to receive lodgments for later processing. Business responses will only send once processing has been completed.
SuperTICK single request processor (SRP) messages will be accepted and processed. Bulk and batch request processor (BBRP) messages should not be used.
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Tuesday 24 December 2019 6.15pm AEDT
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Thursday 2 January 2020 6.00am AEDT
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ATO Online Services, including Online Services for Agent will be unavailable. Refer to ATO online systems for more information
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Weekly system maintenance
ATO online systems may be impacted in part or in full for scheduled weekly maintenance at the following times.
Weekly systems release; start and finish times
Start time
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End time
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Tuesday 11.30pm AEDT
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Wednesday 7.00am AEDT
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Thursday 11.30pm AEDT
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Friday 7.00am AEDT
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Saturday 11.30pm AEDT
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Sunday 7.00am AEDT
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Systems maintenance
ATO online systems may be impacted in part or in full at the following times.
Systems maintenance; start and finish times
Start time
|
End time
|
Maintenance type
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Saturday 1 February 2020 10.00pm AEDT
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Sunday 2 February 2020 10.00am AEDT
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Monthly maintenance
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Saturday 8 February 2020 9.00pm AEDT
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Sunday 9 February 2020 9.00am AEDT
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Major system release
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Saturday 7 March 2020 10.00pm AEDT
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Sunday 8 March 2020 10.00am AEDT
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Monthly maintenance
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Friday 13 March 2020 11.30pm AEDT
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Monday 16 March 2020 7.00am AEDT
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Quarterly system release
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Saturday 4 April 2020 10.00pm AEDT
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Sunday 5 April 2020 10.00am AEST
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Monthly maintenance
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Thursday 9 April 2020 11.00pm AEST
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Tuesday 14 April 2020 7.00am AEST
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Major system release
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Saturday 2 May 2020 10.00pm AEST
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Sunday 3 May 2020 10.00am AEST
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Monthly maintenance
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Saturday 6 June 2020 10.00pm AEST
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Sunday 7 June 2020 10.00am AEST
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Monthly maintenance
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Friday 19 June 2020 11.30pm AEST
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Monday 22 June 2020 7.00am AEST
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Quarterly system release
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Saturday 1 August 2020 10.00pm AEST
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Sunday 2 August 2020 10.00am AEST
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Monthly maintenance
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Saturday 5 September 2020 10.00pm AEST
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Sunday 6 September 2020 10.00am AEST
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Monthly maintenance
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Friday 11 September 2020 11.30pm AEST
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Monday 14 September 2020 7.00am AEST
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Quarterly system release
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Saturday 3 October 2020 9.00pm AEST
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Sunday 4 October 2020 10.00am AEDT
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Monthly maintenance
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Saturday 7 November 2020 10.00pm AEDT
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Sunday 8 November 2020 10.00am AEDT
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Monthly maintenance
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Saturday 12 December 2020 10.00pm AEDT
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Sunday 13 December 2020 10.00am AEDT
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Monthly maintenance
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ATO online systems
List of ATO online systems:
- ato.gov.au
- ATO app (some features)
- ATO Online services for Agents
- ATO Online services for Individuals and Sole Traders
- ATO Online services for non-residents
- ATO Online services simulator
- AUSid
- Australian Business Register
- Business Portal
- Bulk Data Exchange
- Data Transfer Facility
- Departing Australia Superannuation Payment
- EmployerTick
- Progress of Return
- Practitioner lodgment service
- Single Touch Payroll
- Small Business Superannuation Clearing House
- Standard Business Reporting
- Statement of tax record
- SuperTick
See also:
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Troubleshooting, Technical help and Performance Dashboards
Troubleshooting – if you are experiencing a system issue or error message.
Technical HelpdeskExternal Link – assistance with technical log-on, connection, firewall and Virtual Private Network (VPN) issues.
Agent Online Services DashboardExternal Link – availability and performance of Online services for agents.
Practitioner lodgment service dashboardExternal Link – availability and performance of the practitioner lodgment service.
Superannuation DashboardExternal Link – availability and performance of superannuation enabling service.
Staying informed
Subscribe to email updates to be alerted when this page is updated.
Subscribe to Tax professionals alerts to receive email or SMS notification for unplanned Online services for agents or PLS maintenance windows and functionality issues.
Follow us on FacebookExternal Link or TwitterExternal Link – for updates and reminders of major system maintenance.
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This page contains information about planned maintenance windows and how to be alerted.