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  • System maintenance

    Our offices will be closed from Monday 24 December 2018 and reopen on Wednesday 2 January 2019. During this time, there may be periods when our systems will be unavailable.

    Weekly system maintenance

    ATO online systems may be impacted in part or in full for scheduled weekly maintenance at the following times.

    Weekly systems release; start and finish times

    Start time

    End time

    Tuesday 11.30pm AEDT

    Wednesday 7.00am AEDT

    Thursday 11.30pm AEDT

    Friday 7.00am AEDT

    Saturday 11.30pm AEDT

    Sunday 7.00am AEDT

    Quarterly major systems release

    ATO online systems may be impacted in part or in full for major systems release at the following times.

    Quarterly major systems release; start and finish times

    Start time

    End time

    Friday 15 March 11.30pm AEDT

    Monday 18 March 7.00am AEDT

    Monthly system maintenance

    ATO online systems may be impacted in part or in full for monthly maintenance at the following times.

    Monthly system maintenance; start and finish times

    Start time

    End time

    Saturday 15 December 11.30pm AEDT

    Sunday 16 December 11.30am AEDT

    Saturday 22 December 11.30pm AEDT

    Sunday 23 December 3.30pm AEDT

    Saturday 5 January 11.30pm AEDT

    Sunday 6 January 7.00am AEDT

    Saturday 2 February 10.00pm AEDT

    Sunday 3 February 10.00am AEDT

    ATO online systems

    List of ATO online systems:

    • ato.gov.au
    • ATO app (some features)
    • ATO Online services for Agents (Private Beta)
    • ATO Online services for Individuals and Sole Traders
    • ATO Online services for non-residents
    • AUSid
    • Australian Business Register
    • BAS Agent Portal
    • Business Portal
    • Bulk Data Exchange
    • Data Transfer Facility
    • Departing Australia Superannuation Payment
    • EmployerTick
    • Progress of Return
    • Practitioner lodgment service
    • Small Business Superannuation Clearing House
    • Standard Business Reporting
    • SuperTick
    • Tax Agent Portal.

    See also:

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    Troubleshooting, Technical help and Performance Dashboards

    Troubleshooting – if you are experiencing a system issue or error message.

    Technical Help DeskExternal Link – assistance with technical log-on, connection, firewall and Virtual Private Network (VPN) issues.

    Tax Agent Portal DashboardExternal Link and BAS Agent Portal DashboardExternal Link – availability and performance of Tax Agent and BAS Agent Portal.

    Practitioner lodgment service dashboardExternal Link – availability and performance of the practitioner lodgment service.

    Superannuation DashboardExternal Link – availability and performance of superannuation enabling service.

    Staying informed

    Subscribe to email updates to be alerted when this page is updated.

    Subscribe to Tax professionals alerts to receive email or SMS notification for unplanned portal, ELS or PLS maintenance windows and functionality issues.

    Follow us on FacebookExternal Link or TwitterExternal Link – for updates and reminders of major system maintenance.

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    Last modified: 14 Dec 2018QC 40990