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  • Support for your practice

    We can support you to manage your clients' and your own tax obligations during difficult times when you may need more help.

    Lodgment program help

    If you or your clients feel overwhelmed or are behind with your lodgment program, we can help. Contact us as early as possible, so we can work with you to find a solution. We understand that there are a range of factors that can affect you and your clients and have services to support you.

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    Support for tax practitioners video

    The video with Assistant Commissioner Sylvia Gallagher covers information on deferrals, lodgment program help and complex issue resolution.


    Transcipt: A transcript of this video is available on atoTV

    Serious hardship or adverse circumstances

    Help is available if you or your clients experience exceptional or unforeseen circumstances, including:

    • financial difficulties
    • natural disaster
    • serious illness
    • family tragedy
    • sudden and unexpected staff changes.

    We have a range of options to help you and your clients get back on track.

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    Tax practitioner assistance service

    Sometimes you may not be able to resolve issues online or over the phone. Our Tax practitioner assistance service for administrative issues or tax technical interpretation queries can help you.

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    Wellbeing and mental health

    Stress, depression, anxiety and other mental illness can affect your clients and your own quality of life and ability to run your business. We have short and longer-term support available to help you and your clients.

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    Cash flow coaching kit

    The cash flow coaching kit is a practical resource which:

    • supports the knowledge and expertise of tax professionals
    • provides a framework for business coaching conversations with small business clients.

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    Practical tips

    Tips and advice for tax professionals about common errors, and other topics of interest.

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    More information

    We offer a range of products to help you understand how the law applies to you. This includes public and private advice and guidance.

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    Last modified: 30 Sep 2021QC 59162