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Secure and private information

We create and maintain a secure environment for the protection of your personal information and records. Information collected from you is kept safe and secure. We use security safeguards to protect information from loss, unauthorised access, use or disclosure.

Last updated 8 July 2018

In order to administer tax and superannuation laws, we collect information about you. We may get this information from you or from other parties, such as:

  • your representative
  • other government agencies
  • banks.

We respect your privacy and keep your information confidential. In some circumstances, the law allows us to disclose your information to others for specific purposes. For example, we have data-matching programs that comply with all government data-matching guidelines.

If you think that your privacy or the confidentiality of your tax information has been breached because of our actions, you should talk to us as soon as possible. If you have already been dealing with a tax officer, your first step should be to try to resolve the issue with them. If you are not satisfied, talk to the tax officer's manager.

If you are not satisfied with the way we have handled your complaint, the Privacy Commissioner may be able to help you.

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When you visit our website we log a record of your visit. This information is used to help us improve the website. We make no attempt to identify users or their browsing activities unless a law enforcement agency exercises a warrant to inspect our web server logs.

The process to be followed before protected information can be disclosed by a tax officer to a minister. This document is a public version of instructions contained in CMPI 2004/07/01.