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Service commitments

Our service commitments assure ourselves and the community that our services are consistently a high standard.

An overview of how we operate as the government's principal revenue collection agency.

Our service commitments mean the level of service you can expect when dealing with us under normal circumstances.

Information about how we are performing against our commitments to service.

Historical data on performance against our service commitments in our annual reports.

Statistics on the availability performance of key Australian Taxation Office (ATO) IT services.

Explains our commitment to child safety with our dealings in any activities where we have contact with children.