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Tailored engagement

You expect the right people from the ATO to be involved and for the process to be sensitive to your business.

Last updated 1 June 2015

Public and international groups want contemporary, digital interactions that make compliance less costly and less time consuming. In dealing with us, they expect to have the right people from the ATO involved and for the process to be sensitive to the impacts of their business.

We’re using experts from across the ATO to ensure the right people are involved at the right time, allowing us to provide a tailored experience for businesses. We are also expanding and automating our access to third party and other jurisdictions’ data. Combining this with improved analytics allows us to better understand complex business structures and individual client circumstances to further tailor our interactions.

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The standard period in which we can amend an assessment for large business taxpayers is four years. We will work with you to establish timeframes to minimise disruption.

We're here to help you get things right, you should consider what attracts our attention.