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How to access and lodge the NFP self-review return

The NFP self-review return can be lodged using ATO online services.

Last updated 30 June 2024

Lodge using online services

To access Online services for business, you need to Set up MyGovID and RAM

Once you have set up myGovID and RAM, you will be able to view the return in Online services for business from 1 July 2024.

If you have engaged a registered tax agent to lodge the annual NFP self-review return on your behalf, the agent can lodge through Online services for agents.

Check what to do if you can't lodge using online services by 31 October 2024.

If you can't lodge using online services

If you can't access Online services for business, you can submit your NFP self-review return using our Self-help phone service.

To lodge using the Self-help service, you will need to:

  • first review the list of self-review return questions at NFP self-review guide
  • record responses to each return question and have these with you when you call
  • phone the Self-help service on 13 72 26 for NFP self-review return lodgment
  • enter the organisation's ABN and a reference number listed on any letter we have posted to your organisation, such as the Your annual self-review reporting obligation notice.
  • follow the prompts to record your responses and submit the NFP self-review return.

If you have the above details with you when you call, lodgment using the self-help service typically takes around 10 minutes to complete.

Self-help phone service is available if you can't access Online services for business for the 2023–24 income year. NFPs that are already reporting for GST or PAYG Withholding should lodge using Online services for business for an improved experience.

Additional time if you can't lodge by due date

If you are having difficulties accessing Online services or our Self-help phone service, there is transitional support available allowing lodgment up to 31 March 2025.

You don’t need to contact us to request this extra time. However, if you lodge after 31 March 2025, we may apply failure to lodge penalties to your account.

This extra time gives you the opportunity to update your organisation’s ABN details so you can access Online services for business. Access is needed to lodge your return or to engage a registered tax agent to act on your behalf.

Update your details now

Your organisation's address, associate and authorised contacts must be up to date so you can access Online services for business or engage a registered tax agent.

If your registration details need to be updated Notify us of changes now.